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  1. What does the Central Collection Services Payment Portal do?
  2. What payment methods are accepted?
  3. How long will it take for my echeck or credit card payment to be processed?
  4. Who do I contact if I have a problem?
  5. Who is Colorado.gov?
  6. What, if any, are the fees associated with this system?
  7. General Information: Completing your online Central Collection Services payment.
  1. What does the Central Collection Services Payment Portal do?
  2. The Central Collection Services Payment Portal allows the public to view and pay debts owed to the State of Colorado. Any person who has debt owed to state agencies and departments through Central Collection Services may use this system.
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  1. What payment methods are accepted?
  2. You may make your payment with an echeck using your checking account or a credit card (Visa, American Express or Master Card).
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  1. How long will it take for my echeck or credit card payment to be processed?
  2. Upon completing your transaction via the Central Collection Services Payment Portal, your payment will be indicated on your bank or credit card statement. Central Collection Services will post your payment to your account within four business days. However, in rare circumstances, please allow up to six business days for the payment to be posted to your account. Your online renewal transaction will show up as "COLO ONLINE SVCS" on your bank or credit card statement.
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  1. Who do I contact if I have a problem?
  2. If you experience an application-related issue, please contact Colorado.gov by calling (800) 970-3468 outside of Denver, or (303) 534-3468 in the Denver area. You can also email support at support@www.colorado.gov. If you have a question about your Central Collection Services account, please contact CCS at (303)866-6560.
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  1. Who is Colorado.gov?
  2. Colorado.gov is the official web portal of the State of Colorado and a collaborative effort between the Statewide Internet Portal Authority (SIPA) and Colorado Interactive, Inc. a Denver-based, wholly owned subsidiary of eGovernment firm, NIC Inc. The goal of Colorado.gov is to help Colorado government entities web-enable citizen and business services to make State government more accessible for constituents. Oversight of the portal is provided by SIPA. For more information, please visit: http://www.colorado.gov/sipa/index.html
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  1. What, if any, are the fees associated with this system?
  2. This online service is provided by a third party working in partnership with the state of Colorado. The price of items purchased through this service includes funds used to develop, maintain, and enhance the state's official web portal, Colorado.gov.

    This is made possible under a contract administered under the authority of Colorado's Statewide Internet Portal Authority as designated in statute (CRS 24-37.7-101, et seq.)
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  1. General Information: Completing your online Central Collection Services payment.
  2. Begin the process by clicking the “Start” button on the overview page.

    Information Entry: Please provide your CCS account number and contact information and click the “Continue” button.

    Account Summary: This page provides you with information regarding your account(s) with CCS. Please specify your payment amount at the bottom of the page (dollars and cents are accepted) and click the “Continue” button. In the event that you have multiple accounts with CCS, the payment you make will be applied to the oldest account.

    Verify Your Information: Please take a moment to verify that your contact and payment amount information is correct. If you would like to change any information, you may do so by clicking on the corresponding edit button. If everything looks accurate, please click the “Continue” button to proceed with your payment.

    Checkout: Payment Type Selection The checkout portion of the service collects your payment and billing information and allows you to pay by electronic check or credit card. Begin the checkout process by selecting the type of payment method you wish to use.

    Your online renewal transaction will show up as "COLO ONLINE SVCS" on your bank or credit card statement.

    Banking Information Depending on the payment type you selected, you will be asked to enter your bank or credit card information in the fields provided.

    Customer Payment Information Enter your billing information as it relates to the credit card or bank account being used to process your payment. Be sure to enter the name exactly as it appears on the card. A phone number and email address are required. You will also receive a receipt of your transaction via email.

    Query and Billing Disclosure The Query and Billing Disclosure lists the details of your transaction prior to submission. This provides you an opportunity to verify that all information is correct before proceeding. To edit any section, press the "Edit" button located within each section area. If everything presented is correct and you agree to the charges as presented, click "Agree/Continue". If you don't agree with the charges and wish to complete your renewal offline, click "Disagree/Exit". Please note, that clicking the "Disagree/Exit" button you will lose any renewal data already entered into the system.

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