Estes Park Visitor Center

Estes Park Visitor CenterVisitor Services staff are responsible for assisting callers and walk-in customers who are seeking visitor information about the Estes Park area. Visitor Services distributes informational materials, operates the Visitor Center facility, and manages approximately 60 volunteer Ambassadors.  
The staff works in cooperation with the Destination Marketing Organization, Visit Estes Park, to promote Estes Park area events, activities and businesses.  Visit the official visitor information website


Hours of operation for May 22 - September 24, 2017:

Monday through Saturday, 8 a.m. until 8 p.m.
Sunday, 8 a.m. until 6 p.m.
Call Center hours: 8 a.m. to 6 p.m. daily

Hours of operation for September 25, 2017 - May 21, 2018:

Monday through Saturday, 9 a.m. until 5 p.m.
Sunday, 10 a.m. until 4 p.m.
Call Center hours: 9 a.m. to 5 p.m. Mon-Sat
                           10 a.m. to 4 p.m. Sun

Learn More About Visitor Services


Visitor Center Transit Facility Parking Structure construction begins Oct. 17, 2016

South parking lot at the Visitor Center closed until summer 2017

Construction of the four-story Estes Park Transit Facility Parking Structure is expected to begin Monday, Oct. 17 at the Estes Park Visitor Center parking lot south of the Big Thompson River. The Town and its construction manager/general contractor, Heath Construction, expect the project to be complete by July 2017, with the facility opening as soon as possible for summer use. The structure will increase parking availability for downtown Estes Park and reduce emissions by allowing more people to park vehicles and quickly access the shuttle systems available at the Visitor Center. Regular project updates will be available at

During the closure, please park in the north parking lot at the Estes Park Visitor Center via Hwy 34/Big Thompson Ave. to access guest information.

Assisting with Visitor Services are the Estes Park Ambassadors
The Visitor Center is the transportation hub for the Estes Park Free Shuttles.
Contact the Visitor Services Office:
Teri Salerno, Visitor Services Manager
Estes Park Visitor Center
500 Big Thompson Ave.
P.O. Box 1200
Estes Park, CO  80517
970-577-9900 OR 800-44-ESTES
View the staff directory