On Sunday, July 24, 2016, the Falcon Highlands Metropolitan District experienced a loss of water pressure when its water storage tank emptied due to a pump malfunction. Falcon Highlands customers were placed under water restrictions and a “boil order”. News media reports created a perception that this incident generally affected the Falcon area. As a result, PBHMD received several calls from concerned customers.
PBHMD was not affected by the reported water loss, water restrictions, and boil order. The District is operating under normal conditions, delivering safe drinking water to all of its customers. If the District ever has a water outage or other conditions affecting your drinking water, it will place a notice on its website and/or mail notices to its customers if necessary. In addition, customers subscribing to the email newsletter will receive notifications and updates by email.