Upper Thompson Sanitation District remains committed to providing reliable customer service during this critical time. 

District offices and facilities will remain fully operational to conduct business; however, all offices are indefinitely closed to the public.

We are reducing operations that require our staff to enter homes or businesses.

Customer payments may be mailed, deposited at the drop box located at the administration office at 2196 Mall Road, in Estes Park, or paid online (credit card or e-check) at If you have questions about services or billing, please call the District office at 970.586.4544. 

Contractors, please call the office at the number above regarding development plans or permits.

Until further notice, Upper Thompson Sanitation District will not disconnect service to customers for non-payment of service fees.  If you will have difficulty paying your sewer service bills, please contact the District at 970.586.4544.

Upper Thompson Sanitation District will continue delivering reliable sewer service to our customers 24/7. 

We are in constant communication with Town of Estes Park officials, state and federal agencies and health organizations to respond to changing conditions. 

Please do not flush excessive chemicals down the drain.  The chemicals adversely affect the wastewater facility’s microorganisms and treatment processes. 

Please only flush the three P’s – pee, poop, and toilet paper.

Visit and Upper Thompson Sanitation District’s Facebook page for further communication regarding the District’s response to COVID-19.


This is Home. We Treat it Right.

Responsibly recovering our water resource since 1972.