Water Meter Replacement Project

The Town of Estes Park Meter Department has launched a project to upgrade water meter reading hardware within the Estes Park Water service area. Our Meter staff will perform meter upgrades in several neighborhoods between now and December 2017, Monday through Friday, between the hours of 8 a.m. and 3 p.m. Notification letters will be sent out to affected customers. Staff will be focusing on upgrading the meters in the areas shown below:

These upgrades will allow us to collect water reads remotely via RF (radio frequency), eliminating the potential for errors and increasing efficiency during our reading process. The scope of this project will require Town employees to change out older, existing water meters and replace them with newer models equipped with an RF transmitter.  This will require us to temporarily shut off water service while replacing the water meter.

Appointments are not required. Before beginning work in an area, our staff will distribute door hangers reminding affected residents of the upcoming meter replacements. When they are ready to start replacements, our staff member will knock on your door to ask if now would be a good time for the meter to be changed out. If it isn’t a good time, or if it would be more convenient to have a specific date and time pre-arranged so that someone can be at your home to give us access, please contact Trevon Richard or John Allen from the Meter Department at 970-577-3620 or Sarah Clark from Light & Power at 970-577-3627 to schedule an appointment. You can also submit an appointment request through this form.

In order to speed up the replacement process, please locate your meter and make it easily accessible.  Water meters are typically located where your water service enters your house, usually in a crawl space or utility room near a water heater.  

A meter replacement typically takes 15-30 minutes.  Occasionally, it is difficult to locate a meter and, therefore, it may take longer and/or it may require a return visit from our staff.  Factors that can affect the ease and duration of replacement can include:   a) condition of the existing service line, b) condition of shut-off valves, c) location of the pressure reducing valve (PRV), and d) accessibility of the water meter.  These factors will be assessed at the time of the replacement, and we will do our best to inform you if the process could take longer than expected.