Reporting Power Outages and Water Emergencies
Before calling, the Light & Power Division asks customers to please check their breaker switches. To report a non-emergency concern, such as a street light or power pole issue, please use this form or contact Joe Lockhart, Line Superintendent at 970-577-3613 or firstname.lastname@example.org.
STAY AWAY FROM DOWNED LINES
If a downed power line is discovered, Utilities Director Reuben Bergsten advises citizens to immediately call 9-1-1. “Never touch a power line or anything that is in contact with the line,” he stated. Overhead power lines are not insulated and should always be considered dangerous. The Town’s trained professionals will move the line and all others should stay clear of the area.
Estes Park Light & Power responds immediately to power outages. Multiple outages are prioritized by the types of services affected, such as schools and hospitals, followed by the number of people affected. Light & Power cannot base its response on one individual’s medical situation. Crews will respond as soon as possible, but residents who require oxygen or other electric-powered medical equipment should have a 24-hour backup plan. Always call 9-1-1 during a medical emergency.
TO REPORT A WATER EMERGENCY OR WATER MAIN BREAK,
To report or discuss a non-emergency issue, such as a leaking or broken fire hydrant, water discoloration or for other water inquiries, please contact Cliff Tedder, Water Distribution Supervisor at 970-577-3622 or email@example.com or Brenda Wyss, Water Division Administrative Assistant at 970-577-3619 or firstname.lastname@example.org.