Estes Park Emergency Communications Center (EPECC)

Estes Park Emergency Communications Center logo

The Estes Park Emergency Communications Center (EPECC) is a computer-aided dispatch center with enhanced 911 capabilities. The center employs 8 full-time Emergency Services Dispatchers and is supervised by the Communications Manager. EPECC operates with a minimum staffing of 1 dispatcher at all times, with optimal coverage of 2 people. The Estes Park Police Department also has a mobile communications and command center that is used for large-scale events.

Dispatchers are responsible for answering all non-emergency phone calls for police service within the Town of Estes Park and emergency 911 calls for service in the entire Estes Valley.  EPECC is the Public Safety Answering Point (PSAP) for the Town of Estes Park, the Estes Park Valley, and Rocky Mountain National Park, an area of approximately 400 square miles. EPECC dispatches and monitors radio traffic for the Estes Park Police Department, Estes Valley Fire Protection District, Glen Haven Volunteer Fire Department and the Estes Park Medical Center Ambulance Service. 

Learn more about Estes Park Emergency Communications Center by reading the Get to Know Your Estes Park Emergency Communications Center editorial by Captain Corey Pass.

Learn more about TEXT-TO-911


Larimer Emergency Telephone Authority (LETA) logo

If We Can't Reach You, We Can't Alert You

Emergency Notification System

The Estes Park Police Department utilizes the Everbridge Aware system to send Emergency Alerts (commonly known as "reverse 911"). When a disaster strikes, or an emergency situation arises, receive notifications about it. Because of the enhanced emergency notification system, residents in Larimer County can receive emergency notifications on their cell phones, business phones, via text messages, and emails -- in addition to receiving phone calls on traditional home phones. Emergency alerts in the Estes Valley are sent by the Estes Park Emergency Communications Center (EPECC). To take advantage of this free, expanded service, sign up at www.leta911.org. If residents do not sign up, they will still receive notifications on traditional landline home phones, but nowhere else.

Choose How, Choose When

The enhanced system provides residents with choices. Choose how to be contacted: cell phone call, text, email, home phone, etc. Choose the locations to be contacted about. Residents can sign up to get alerts about an emergency, such as a wildfire, flood, or critical police activity at home, work, or school. That means, residents could receive notifications on their cell phone about their home AND their child's school.

How to Sign Up

Sign up online at www.leta911.org to take advantage of the free expanded service. If interested in receiving alerts about more than one location, a sign-up form for each address will need to be completed. For example, if a resident would like to receive alerts about their home and their kids' school, they will need to register twice: once using their home address and once using the address of their children's school.

How it Works

The old emergency notification system only called residents on traditional home phones. Over the last several years, many residents have done away with landlines and use cell phones as home phones. Mobiles offices and busy lifestyles require that Larimer County public health and safety officials have the ability to reach citizens when they are on the go. The enhanced systems will continue to call residents using their traditional land lines, even if they are not registered for the enhanced service. It will also allow residents to enter other information so they can be notified in multiple ways.

When submitting a cell phone, email address, business phone number and other information (on the "how" to reach you section), participants are giving public health and safety officials more opportunity to contact, and improving odds of staying informed. The system retains resident information for important alerts until the resident opts out of the program.

Who is LETA?

Emergency notification is a free service provided by the Larimer Emergency Telephone Authority (LETA). The system is funded through monthly surcharges on hard wire (traditional), wireless, or voice over internet telephone services. Keep in mind, if you register a cell phone, call and text messaging charges will apply. LETA is a partnership between 25 government and public safety agencies of Larimer County including the Town of Estes Park. LETA supports 9-1-1 emergency communications to make Larimer County emergency notification consistent and effective. For more information, or to sign up for the enhanced service, visit www.leta911.org.


Emergency Alerts for Visitors

The Town of Estes Park and Estes Park Police Department (EPPD), in partnership with Larimer Emergency Telephone Authority (LETA), offer a special emergency notification services for visitors. This temporary alert system, GO EPALERTS, is geared toward visitors of Estes Park. Visitors can text GO EPALERTS to 888-777 to opt-in and receive alerts (if any are sent out) for a two week period. The visitor’s cell phone number will automatically be added to the database used by the Estes Park Emergency Communications Center, for emergency mass notifications during the following two-week period. 

Because GO EPALERTS subscriptions expire after two weeks, this system is not intended for long-term use by residents of the Estes Valley. Residents should continue to sign up for full emergency alerts through www.leta911.org. 

GO EPALERTS emergency notifications poster