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Revenue Online Help -- General Information Quick Answers
Revenue Online Help--Technical Assistance Quick Answers
for additional assistance on using Revenue Online.
You may also want to view our
Revenue Online Sign Up/Login Help Videos
What is Revenue Online?
Revenue Online is one way in which citizens can conveniently and securely conduct business with the Colorado Department of Revenue on their computers, laptops, smartphones and tablets. The information available in Revenue Online does not represent the entirety of your information with the Department of Revenue, but the service makes it possible for you to manage your accounts without the need to contact the Department by phone or by email, or go to a service office.
The following is a summary of services available. Some services require a Login ID and some do not.
File individual income tax returns (No Login Required)
Amend individual income tax returns
View 1099-Gs (issued by the Colorado Department of Revenue)
Check your refund status (No Login Required)
File/amend corporation, fiduciary and partnership income tax returns
Submit e-Filer Attachments for income tax returns (No Login Required)
Consumer Use Tax
File consumer use tax returns (No Login Required)
File/amend sales tax returns
File XML or Excel spreadsheet electronic returns for a business with multiple locations
File special event sales tax returns
Verify a Colorado sales tax license (No Login Required)
Check county and city sales tax rates (No Login Required)
Verify the sales tax rates at a specific location(s) (No Login Required)
Obtain a rate chart for a specific tax percentage (No Login Required)
Find tax rates by address (No Login Required)
Retail Marijuana Sales Tax
File/amend retail marijuana sales tax returns
Print a payment voucher/coupon
Retail Marijuana Excise Tax
File/amend retail marijuana excise tax returns
Print a payment voucher/coupon
Retailer's Use Tax
File/amend retailer's use tax returns
File withholding returns
Submit withholding annual reconciliation statements (No Login Required)
Sign up as a Withholding Submitter on behalf of a business or client
For All Income, Sales, Use, Withholding and Fuel Taxes
Make a payment (No Login Required)
View payment history
View account balances
View letters from the Department
Update your account mailing address
Close a business tax account
File a protest (No Login Required)
Add Power of Attorney (No Login Required)
Set up Third Party access to your tax account
Learn How Revenue Online Works
Navigating in Revenue Online
When you login to Revenue Online, you will come to your main Home screen which displays your basic customer-level information and a list of the accounts that you can manage online. From here you can view a summary of all of your accounts, any balances due, and some customer-level services like managing your profile.
Note: Many of our online services exist at the account-level. If you click on the hyperlink (the account number in blue) for one of your accounts, you will be brought to a similar screen with details on that account and a broader list of services available.
For example: if you want to amend your individual income tax return; from the Home screen you will click on the link for your individual income account. You are now viewing your individual income tax account and should see a list of income tax returns the Department of Revenue has processed. You will find the link for Amend Return on the left side of the screen. Click on it and it will give you the list of returns available for amendment. For further information on navigating through Revenue Online, see below.
Color-coded Textboxes and Fields
As you begin to fill out forms and enter data in Revenue Online, you will notice that textboxes, drop-down-lists, checkboxes, and other such items are shaded different colors for easy recognition. These colors translate as follows:
White field with Orange Flag: Required, you will need to fill in these fields before you submit or save
White field, no flag: Optional, enabled for your input but not required
Grey field: View only, you will not be able to change or enter data into this field
Red field with Red Flag: Error, place cursor over the field for Tip Tool
Blue Outline: Helps you locate the cursor
Note: View Only pages or screens, such as Saved records, will have a "Change" or "Edit" button that will enable you to enter additional or new data. There is a form field color guide at the bottom of the page.
The navigation bar located in the light blue Taxpayer Account banner at the top of the page provides easy access back to the tax account or Home page in Revenue Online.
Active Links to Information
Blue underlined links, such as View Return, File Return, and Make a Payment will allow you to take that action. You may click on these tabs to see different views of the information in your tax account.
What Information Will I Need To Create A Login ID And Password?
To create a Login ID and Password to access your account in Revenue Online, the system will ask you for your name, ID number (Social Security Number, FEIN, Colorado Account Number, ITIN, etc.), email address, and phone number. It will verify your information and then ask you to create your own Login ID, Password, select a secret question and provide the answer to that question. Finally, it will ask for details from your most recent account activity, such as figures from your income tax or sales tax return, for example. It will verify the information you enter against the account that you are trying to access. When you click the Submit button, you will get a message on the screen telling you that your request will be processed. That message provides a confirmation number, but the confirmation number does not get you into Revenue Online. The confirmation number is provided in case you have problems getting into Revenue Online. You can give that number to a Department of Revenue representative when you contact the department for assistance with Revenue Online.
It's important that you carefully enter your email address when you sign up for account access. Your Authorization Code to log in to Revenue Online will be sent to the email address you entered. Check your email to see whether you have successfully completed the Revenue Online Sign Up process. You may need to check your email Junk folder because your email system may not recognize the department as a safe sender to your email box. If your Sign Up is successful, you will see an email with the subject line Colorado Department of Revenue - Revenue Online Account Access Complete.
What is an Authorization Code?
You will need an Authorization Code to login to Revenue Online the first time. After the first time you log in, you will need only the Login ID and Password if your internet browser allows web page activity to be stored. If your browser doesn't accept cookies or if you have a new device/device that doesn’t support cookies, you may need to request a code.
If you do not receive an Authorization Code by email, either the email is in your Junk email folder, or the information you entered during the Sign Up process does not match what is in your account with the Department. Be sure you carefully enter the information that is requested during the Sign Up process. For example, if you are trying to sign up for sales tax account access and you select Gross Sales and Services Amount in Step 3, that is NOT the tax amount owed. That is the total amount in line 1 of your sales tax return. Entering the wrong figures will result in an unsuccessful Sign Up request.
What is Electronic Funds Transfer (EFT)?
EFT or Electronic Funds Transfer is a system for sending electronic tax payments. Help can be found on the
Electronic Funds Transfer (EFT)
International Registration Plan (IRP) Help
To view the Help section specifically for IRP, please see
International Registration Plan (IRP) Help
What is in Manage Payments and Returns?
This option lists your payment history for the accounts that you have access to on Revenue Online. If a payment is transferred to another tax type in your account (for example, from individual income tax to sales tax), that payment will not appear under your individual income tax.