Contact Us

Contact Us by Email, Phone and Fax


Unless specifically noted, email is not secure. To protect your identity, do not send account numbers, ask about specific account information or request changes to your account through email.  For these purposes, please contact us via Revenue Online secure messaging, telephone, fax, mail or in person. Customer service representatives are available Monday through Friday, 8 a.m. – 4:30 p.m. unless otherwise noted. Call volume is generally quite high, which can result in long hold times.

Secure Messaging via Revenue Online-Revenue Online remains the fastest, safest and most secure way to communicate with the Department, however representatives are not available for immediate assistance.

General Phone Number
303-238-7378

General Fax Number
 303-205-1377

Bankruptcy-Please contact this section only if you have an active case already filed in bankruptcy court.
 
Collections-The Collection section can assist with payment plans, payments, wage and bank garnishments, judgments, liens
and third-party collection agencies.
Phone: 303-205-8291
Fax: 303-866-2037
Automated Collection Services, Inc. (ACSI)
866-824-0027 
Integral Recoveries, Inc. (IRI)
303-788-0477
 
Compliance-The Compliance section can assist with outstanding tax debt for businesses.
 
Criminal Tax
 
Discovery-The Discovery section can assist with tax adjustments and estimated returns based on third-party data. The Discovery fraud section can assist with taxpayer verification.
Phone: 303-205-8292
Fax: 303-866-3018
 
Electronic Payment/EFT Help
Phone: 303-205-8333
 
Excise Tax (cigarette and tobacco products tax and licensing, liquor excise tax, master settlement agreement, prepaid wireless fee, public utility administration fee)
Phone: 303-205-6848 or 303-205-6879
Email: DOR_ExciseTax@state.co.us

Fuel Tax (fuel excise, IFTA, aviation sales tax, passenger mile tax)
Phone: 303-205-8205
Email: DOR_FuelTax@state.co.us
 
Field Audit
Phone: 303-692-7981
 
General TaxPlease use this email to contact us about general tax questions.
 
Marijuana Tax
 
Report Tax Evasion, Fraud or Scams-Please call this number if you believe you are a victim of fraud or a scam.
303-205-8262
 
Contact Us by Mail

Check the letter you received or your form for the correct mailing address first!  Be advised that sending without proper postage or via certified mail may delay the arrival of your mail, which may cause due dates to be missed.

Do not combine correspondence, payments or forms.  Each requires special handling and must be routed to the proper address. Please note these addresses and zip codes are exclusive to the Colorado Department of Revenue, so a   street address is not required.

 
       Correspondence - Letters & Protests via US Postal Service
               Colorado Department of Revenue
                Section or Employee Name and Room #
                PO Box 17087
                Denver CO 80217-0087
 
        Express Mail Delivery – DHL, FedEx, UPS, etc
                Colorado Department of Revenue
                 1375 Sherman Street
                 Denver CO 80203
 
        Bill Payments – Be Sure to Include Payment Voucher
                 Colorado Department of Revenue
                  Denver CO 80261-0004
 
 

Office Locations


When visiting our offices, it is important to note that you should bring your government-issued photo ID or driver license.  At this time, our office staff cannot accept cash or credit card payments.  All hand-delivered payments must be made with a check or money order, or to release a garnishment, a certified check. 

 
Denver
1375 Sherman St.
Denver CO 80203
Monday – Friday 8:00 a.m. to 4:45 p.m.
Parking is limited to paid meters and lots, and is quite limited January – May during the legislative session.   
 
Colorado Springs 
2447 N. Union Blvd.
Colorado Springs CO 80909
Closed daily from noon to 1 p.m.
Closes at 4:30 p.m. each Friday
 
Fort Collins
3030 S. College Av.
Ft. Collins CO  80525
 
Grand Junction
222 S. 6th St., 2nd Floor
Grand Junction CO  81501
 
Pueblo
827 W. 4th St., Suite A
Pueblo CO 81003
(Inside the DMV)
 

Citizen's Advocate


The Governor’s Office of Constituent Services ensures each State Department has a Citizen Advocate.  The Citizen Advocate is different from a Taxpayer Advocate in that they can assist in all divisions with the Department of Revenue including Enforcement, Lottery, Motor Vehicle and Taxation.  The advocate helps navigate concerns to Revenue management when normal methods for resolving issues or disputes have been ineffective.  Concerns are tracked to ensure a   prompt response.  Rules, regulation and statute can sometimes limit outcomes; however, the advocate will provide specifics.  We are restricted from providing any legal advice.  If this is your first attempt to resolve a problem, please use   one of our other contact methods listed above. The advocate will coordinate and facilitate a resolution with the appropriate division, generally within three working days.

 
 
ADA Accomodations

Relay Colorado is a free service for people with hearing or speech loss to communicate with standard telephone users.  Relay Colorado is available 24 hours per day, 365 days per year.
 
        Simply dial 711 to get connected
        or 
        TTY/TeleBraille 800-659-2656
        Voice 800-659-3656