Where to Turn If You Experience Discrimination

Protecting Equality Owl

The Colorado Civil Rights Division (CCRD) enforces Colorado's anti-discrimination laws in the areas of employment, housing and public accommodations. Our ability to provide consumer protection is because of the complaints we receive from you. Do you belong to a protected class and have experienced discrimination in a place of housing, employment or public accommodations? If so, call us at 303-894-2997, email dora_ccrd@state.co.us, or file a complaint online via CaseConnect

Si tiene preguntas por favor llame a la línea de información con servicio en español al 720-432-4294.

Housing

Car Insurance

You have the right to equal access to the housing of your choice. Fair housing laws were enacted to ensure Colorado's protected classes are not treated differently or denied housing. Examples may include refusal to rent, unequal terms and conditions, discriminatory financing, failure to provide reasonable accommodation or modification for a person with a disability, refusal to sell, or retaliating against someone who has exercised his/her fair housing rights. Find out more about housing discrimination and filing a claim with CCRD. 

Employment

Home Insurance

You have the right to receive fair treatment at your place of employment. Prohibited discriminatory practices in employment for protected classes include, among others: discharge, discipline, suspension, harassment, terms and conditions, failure to accommodate and retaliation, and must be based in relation to the defined protected classes. Find out more about employment discrimination and filing a claim with CCRD.

Public Accommodations

African American Couple

You have the right to be served in places of public accommodation, which include restaurants, hospitals, hotels, retail stores and public transportation, among others. Protected classes cannot be denied service, receive unequal treatment, or denied appropriate accommodations, among others. Find out more about public accommodations discrimination and filing a claim with CCRD. 

 

File a Complaint

You can now file a complaint with CCRD through its new online portal, CaseConnect. Once received, the charge of discrimination and request for information will be sent by email, and you can submit necessary information via CaseConnect. Both respondents and complainants can log into their case to see the current status, edit contact information, and communicate with CCRD. CaseConnect is only accessible through a computer with an internet connection. The Department of Regulatory Agencies, in which the Division is housed, has a Welcome Center located at 1560 Broadway, Ste. 110, Denver, CO 80202. The Welcome Center has computer terminals which can be used by the public to access CaseConnect. You can also file a complaint by calling 303-894-2997. 

Outreach & Training

CCRD provides outreach and education regarding anti-discrimination laws and issues at no charge to participants. CCRD offers training in the following areas: "Employment 101"/"Anti-Discrimination in Employment" training provides the basics of Colorado employment anti-discrimination laws. "Fair Housing 101" training provides an introduction to Colorado fair housing laws. Request a training.

Ayuda en Español

The Colorado Civil Rights Division (La División de Derechos Civiles de Colorado) trabaja para eliminar y prevenir discriminación en empleo, viviendas, y lugares de alojamiento público a través de investigación, educación, mediación, y cumplimiento de la ley. Para iniciar una queja de discriminación, envié un formulario de admisión por correo, fax, correo electrónico, o en persona a la dirección en la primera página del formulario de admisión. Basado en la información que nos proporciona durante el proceso de admisión, el departamento de admisión de la División puede preparar un cargo de discriminación formal para su firma. Si tiene preguntas por favor llame a la línea de información con servicio en español al 720-432-4294.

 

Additional Information 

Other civil rights issues – Despite our name, we cannot handle all issues that are often associated with the term "civil rights." If you have experienced discrimination in an area that falls outside of housing, employment or public accommodations and you're not sure where to turn, contact us and we will direct you to the appropriate agency or resource that may be available. 

 Document Your Experience If you believe you have experienced wrongdoing and fall within a protected class, we encourage you to document as much of the experience as you can, and then file a complaint instead of just letting it go.  

The Colorado Civil Rights Commission – This seven-member, bipartisan board is appointed by the Governor and conducts hearings regarding illegal discriminatory practices and reviews appeals of cases investigated and dismissed by CCRD, among other roles. Commission meetings are open to the public, except matters concerning investigations or appeals, which are confidential and can only be discussed with the parties and/or their representatives.

 Additional resourcesReview additional agencies and resources charged with protecting your civil rights.   

About CCRD

The Colorado Civil Rights Division investigates claims of illegal discrimination in the areas of housing, employment and public accommodation and works to uphold the Colorado Anti-discrimination Act (CADA) through investigation, education, mediation and enforcement. Discrimination is defined as adverse treatment based on a person’s protected class. Complementing our enforcement efforts are outreach activities designed to provide information about anti-discrimination laws to individuals, businesses, government agencies and community groups. Visit dora.colorado.gov/crd for more information.