FAQ

Why Did We Form SMART?
  • Efficiency - Regional transit can better coordinate planning, service and infrastructure to deliver coordinated transportation
  • Economy - Improved services will give all businesses, employees and guests transit we can count on to meet our needs
  • Less Traffic - A coordinated, consistent, and timely transit system reduces traffic & parking needs
  • Green Choice - Fewer vehicles on the roads means improved air quality & reduced greenhouse emissions
  • Grants - Gives our region more leverage to obtain expanded funding from grants and other sources
  • Access - Increases mobility for everyone in our region
Title VI Information

It is the policy of the San Miguel Authority for Regional Transportation (SMART) that no person shall on the grounds of race, color, national origin, sex, disability, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any operation of  SMART as provided by Title VI of the Civil Rights Act of 1964 and related statutes.

This policy applies to all operations of SMART, including its contractors and anyone who acts on behalf of SMART. This policy also applies to the operations of any department or agency to which SMART extends federal financial assistance. Federal financial assistance includes grants, training, use of equipment, donations of surplus property, and other assistance.

For additional information on SMART’s nondiscrimination policies and procedures, or to file a complaint, please contact Executive Director, SMART, P.O. Box 3140, Telluride, CO, 81435.

If you believe you have been subjected to discrimination under Title VI based on your race, color, national origin, or any aspect of this policy, you may file a complaint up to 180 days from the date of the alleged discrimination.

The complaint should include the following information:

  • Your name, address, and how to contact you (ie: telephone number, email address, etc.)
  • How, when, where, and why you believe you were discriminated against.
  • The location, names and contact information of any witnesses. The complaint may be filed in writing to:

Executive Director, SMART, P.O. Box 3140, Telluride, CO, 81435

You can also review the SMART Title VI plan and related procedures in the following document:

 

Americans with Disabilities Act (ADA) Information

    ADA Policy Statement: It is the policy of SMART to comply with all the legal requirements of Federal and State laws and regulations as they pertain to individuals with disabilities. The transit system provides quality transportation services without discrimination to all persons including individuals with disabilities. Discrimination on the basis of disability against any person by transit system employees or contractors will not be condoned or tolerated.

    Applicability: This policy applies to all transit system employees, and all employees providing service through SMART’s Service Provider (Contractor). This policy applies to services, facilities and vehicles. It applies equally to all persons needing and/or using the services provided by the system.

If you feel that you have been discriminated against because of a disability by any SMART employee or vendor, please download, complete, and return the ADA complaint form which can be downloaded here: