About the Department
The Department of Revenue (DOR) has nearly 1,500 employees that provide services to the people of Colorado through the Division of Motor Vehicles, Enforcement Division (Tobacco, Racing, Gaming, Liquor and Marijuana), the Colorado Lottery, and the Taxation Division.
In fiscal year 2017-2018:
- The Division of Motor Vehicles worked with county partners, external stakeholders and other state agencies to move implementation of the DRIVES system toward completion. On August 6, 2018, this project replaced multiple decades-old legacy computer systems with one modern, web-based system that will enhance the customer experience, offer 34 online services, and reduce employee training time.
- The Colorado Lottery celebrated a record-sales year, surpassing $600 million in ticket sales for the first time in its 35-year history, which means more proceeds for state parks, hiking and biking trails, wildlife conservation, open space, and school construction.
- The Marijuana Enforcement Division streamlined the packaging and labeling requirements for marijuana business licensees in an ongoing effort to protect public health and safety.
- The Liquor Enforcement Division began preparing for significant changes in liquor laws that take effect January 1, 2019, informing and training stakeholders on those changes, which will allow grocery stores and others to sell full-strength beer.
- Taxpayer Services in the Taxation Division significantly reduced the call-wait times and backlogged buyer’s claims for refunds, and processed income taxes quicker, resulting in taxpayers receiving their funds in a timelier manner; and,
- The Tax Division successfully completed the processing of tax returns and issued refunds to our state’s residents in fewer days than it took in 2017, despite a 3 percent increase in the number of returns filed.