CORE Operations

For assistance with CORE, please contact:

                                    

CORE Help Desk (for internal state employees only)                              
core.help@state.co.us                                                   
1-844-235-CORE (2673)                                                                     
 
 
For assistance with Vendor Self Service, please contact: 
 
 
Vendor Self Service Help Desk (ColoradoVSS)
303-866-6464
                                                                  co_dpa_pr_core_300_rgb.png  

CORE Operations provides daily system and business support of CORE, the State’s enterprise financial system.

CORE help desk specialists, functional experts and system analysts assist customers with resolution of business and system issues related to CORE. The CORE Operations team also works with the system’s software vendor to maintain the system and implement new features and upgrades. The team provides communications and training for CORE users and helps foster continuous improvement of the CORE system and overall operations.

In addition to internal user support for CORE, the team provides support to vendors who use Vendor Self Service (ColoradoVSS), a website where vendors can view and respond to solicitations online. VSS was implemented in 2014 in conjunction with CORE. 


User Support & Training