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CORE Operations provides daily system and business support of:
CORE user support specialists, functional subject matter experts and system administrators assist customers with resolution of business and system issues related to CORE, infoAdvantage, and ColoradoVSS. The CORE Operations team also works with the system’s software vendor to maintain the system and implement new features and upgrades. The team provides communications and training for CORE users, infoAdvantage users, and vendors, and helps foster continuous improvement of the CORE, infoAdvantage, and ColoradoVSS systems and overall operations.
A CORE intranet site exists for CORE online training, webinars, job aids, and FAQs. To request access to this website, please contact the CORE Help Desk at email@example.com or 1-844-235-CORE (2673).
For assistance with CORE, please contact:
CORE Help Desk (for internal state employees only)firstname.lastname@example.org
For assistance with Vendor Self Service, please contact:
Vendor Self Service Help Desk (ColoradoVSS)email@example.com