The District offers several payment options: cash, check, money orders, and online payments. Credit cards (MasterCard, Vist, Discover and American Express) are accepted both in the office and online. A $26.00 fee will be assessed for all non-sufficient fund payments.
Please print a receipt when you are finished, we will need the Receipt Identification Number.
This service is being offered through the State of Colorado. There is an administration fee that will be assessed at the time of your payment, which is paid to the State of Colorado and not North Washington Street Water and Sanitation District. You will be advised of the administrative charge in advance and have a chance to cancel your transaction before authorizing the final payment. You also have the option to pay online with a personal or company check. There is a small surcharge for paying your bill with a credit card and a $1.00 charge when paying your bill online with your checking account. There is no charge if you pay your bill with a check in the District Office.
If your water service is subject to disconnection because of a past due status, make sure you contact our office on the morning of the scheduled shut off, after you have made your payment. If you call BEFORE 9:00 a.m. of the scheduled disconnection, we can pull your paperwork and stop the "shut-off" from happening. If it’s after normal business hours and your service was disconnected, just show your receipt to our staff member and service will be restored before 9:00 p.m. We have changed our office hours and are now open at 7:00 a.m. and will close at 4:30 p.m. Monday through Friday. If you have any questions, call us and we will be happy to help you.
For those customers who need a little extra time to pay their bills, we offer 3 types of extensions.
Your extension options are:
- 1 day extension – this will give you an additional 24 hours to pay. We must receive your payment by 9:00 a.m. the morning following your scheduled shut-off.
- 3 day extension – this will give you an additional 3 days to pay. When you call us, we will give you a date that your bill is due. Again, we must receive your payment before 9:00 a.m.on the day your payment has been rescheduled.
- 10 day extension- this option will give you an additional 10 days to pay
- This extension requires your signature before 9:00 a.m. the morning following your scheduled shut-off. If you can’t come in to sign the extension, we can fax it or email it to you but it must be signed. Failure to sign the extension by 9:00 a.m. the morning after the scheduled shut-off will result in disconnection of water service and an assessment of a shut-off fee.
Extra time on an already existing extension will not be granted.