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The Town of Ignacio manages and bills for water, sewer, gas, trash, and seasonal irrigation water systems. Below you will find important billing dates, the current rates, the utility rate sheet, reports, and the official Utility Billing Policy. Please visit Town Hall or call 970-563-9494 with any questions.
2017 Rate Sheet
2016 Rate Sheet
State and Tribal Drinking Water Report 2016
State and Tribal Drinking Water 2015 Report
Utility bills will be mailed to all utility customers by the 5th of the month, due by the 20th. Late fees will be assessed on the 26th. The utility bill may be mailed to the renter if permitted by the property owner/landlord. Utility deposits are not required. The property owner will ultimately be responsible for the utility bill.
Accounts not paid in full by the due date will become past due. Accounts with a balance greater than $20.00 will be assessed a flat $10.00 late fee on the sixth day after the due date (the late fee will be assessed on the 26th of each month). A Disconnect Notice will be generated for accounts with any balance. Disconnect Notices will be mailed to the landlord and the renter if the account is a rental, if the renter’s address is available. The past due amount must be paid before the tenth day of the month. Shut off will be the tenth day of the month.
Accounts shut off for nonpayment fall into a reconnect status. Any past due amount must be paid in full before services are reactivated, and a reconnect fee of $50.00 will be charged during regular working hours. (Monday - Friday 8:00 am - 5:00 p.m.) The reconnect fee will be $60.00 after hours, weekends, and holidays. A fee of $25.00 will be assessed for special meter readings outside of the regular cycle reading. (Exception: when a property is changing owners.) Only the landlord can request a Special Read.
Effective immediately, if your check or credit card payment is returned for any reason, we will charge a $25.00 fee for insufficient funds. If it is a check that is returned, the bank also charges us a $25.00 fee which you will be held responsible for, so your total fee for a returned check is $50.00. If your check or credit card payment is returned, you must use certified funds (cashier’s check, money order or cash) to bring your account current. On any account where the payment has been returned three times (whether check or credit card payments) within a year, the customer will be notified and the account will be flagged as CASH ONLY. The Town will not accept payments other than cash or certified funds (cashier’s check or money order) for a year.
Sharing of water meters will no longer be allowed, per the Tribal Contract. Each new structure will be required to install its own tap and meter. An inactive water tap will be assessed a Ready to Serve fee. Nonpayment of this RTS fee for six consecutive months will revoke the property owners’ right to the tap and will require payment of a new tap installation at the then current rate for a single resident unit.
An inactive gas tap will be assessed a Gas Standby fee to cover maintenance and operations of the gas line. Nonpayment of this standby fee for six consecutive months will revoke the property owners’ right to the tap and will require payment of a new tap installation at the then current rate for a single resident unit. A property owner has the right to abandon gas or water taps at any time by signing the abandonment forms before a notary public. The forms are available at the Town Hall. It is unlawful for any person not authorized by the Town to make any connection with any water lines or gas pipe. No one except an employee approved by the Public Works Manager may turn on or off water or gas at the meter.
The Town Manager may use discretion on extensions on past due accounts. The Board will make any final decisions regarding adjustments. Exception: To avoid shut off, subsidized accounts will require a phone call or letter from the agency providing the assistance. During the period from November 1 to April 30, the Town will not disconnect any subsidized accounts unless the Town is informed by the subsidizing agency that the tenant no longer qualifies for assistance.
The Town of Ignacio has the authority to lien the property in a severe delinquent situation (90 days past due), at which time the property owner will be notified of the Town’s intentions. Should the Town be forced to begin the lien process in order to insure collection, all recording and attorney fees will be assessed to the property owner. Ordinance #256, approved October 10, 2007 authorizes the Town to collect charges, fees, and assessments through collection of property taxes by the County Treasurer.
Revised and Approved November 9, 2010