Water and Wastewater Operations during the COVID-19 Pandemic

Water and Wastewater Operations during the COVID-19 Pandemic

The City of Idaho Springs is closely monitoring and evolving our response to COVID-19.  Most importantly, the water we deliver is safe and there is no threat of COVID-19 in the water system.

The City’s Water/Wastewater Department follows drinking water regulations established by State and Federal health officials designed to stop waterborne pathogens from contaminating drinking water, including a virus like COVID-19. The Environmental Protection Agency’s website has more information related to Coronavirus and drinking water and wastewater.

There is no reason to filter your water for concerns of COVID-19.  In the coming months, customers who are part of the City’s ongoing lead and copper program will begin to receive sample bottles certified for lead and copper water samples. The distribution of these bottles will continue through the summer, is part of our lead and copper monitoring program, and has nothing to do with COVID-19.  Additionally, the City has taken steps to keep its employees, partners, contractors, and vendors safe and healthy.

The steps taken by the City in response to COVID-19 include:

  • Using remote and virtual methods to meet with members of the public and vendors, where possible.
  • Postponing all tours of City water and wastewater facilities.
  • Increasing the cleaning and disinfecting of work areas.
  • Dispersing personnel by having employees work from home, when possible, to reduce potential exposure to essential employees and those whose jobs cannot be done remotely.
  • Developing procedures for personnel who are working in common areas to maintain safe distances.
  • Closing City buildings to the public to protect the health of employees and the public.

Helping with hardships

The City knows that our community’s necessary response to COVID-19 will lead to economic hardships.

That’s why the City has implemented the following changes regarding water and wastewater user charges:

  • Penalties for late payment on water/wastewater bills will be extended for 30 days.
  • Payment plans are available for those experiencing financial hardship.  Applications are available on the City’s website at www.idahospringsco.com under the Forms and Documents tab or by calling City Hall at 303-567-4421.

More information about the COVID-19 Pandemic in Idaho Springs is available at this link.