Training Topics, Reference Documents, and Guides

Information for Counties and Eligibility Sites about COVID-19

The Department provides numerous policy and operations trainings, and reference materials for its eligibility sites. These materials are meant to provide eligibility site workers with consistent and accurate program information in order to correctly administer programs, and serve our clients on behalf of the Department.

  • For a list of upcoming training events and eligibility training information, please visit the Staff Development Center at
  • If you are an eligibility site that would like to request training, please email your request to

Reference Documents and Guides by Training Topic