Provider Help

Category	Who To Contact	Phone Number	Email or Mailing Address
Health First Colorado (Colorado's Medicaid Program) Billing and Bulletin Questions	Department's fiscal agent - DXC Technology (Formerly Hewlett Packard Enterprise)	1-844-235-2387
Health First Colorado Enrollment and Revalidation Information Center	Department's fiscal agent - DXC Technology (Formerly Hewlett Packard Enterprise)	1-844-235-2387
Health First Colorado Claims and PARs Submission	Department's fiscal agent - DXC Technology (Formerly Hewlett Packard Enterprise)	1-844-235-2387	DXC Office: Civic Center Plaza 1560 Broadway Street, Suite 600 Denver, CO 80202 Mail To: P.O. Box 30 Denver, CO 80201
Correspondence, Inquiries, and Adjustments	Department's fiscal agent - DXC Technology (Formerly Hewlett Packard Enterprise)	1-844-235-2387
Enrollment, Changes, Signature Authorization and Claim Requisitions	Department's fiscal agent - DXC Technology (Formerly Hewlett Packard Enterprise)	1-844-235-2387
Provider Web Portal Technical Support	Department's fiscal agent - DXC Technology (Formerly Hewlett Packard Enterprise)	1-844-235-2387
Provider Web Portal Password Resets	Self Service resets on Web Portal		https://colorado-hcp-portal.xco.dcs-usps.com/hcp/provider/
Provider Web Portal End User Training	Recorded Webinars Provider Web Portal FAQs
The following Prior Authorization Requests (PAR) types: Audiology Behavioral Therapies Diagnostic imaging – limited to non-emergency Computed Tomography (CT) Scans and Magnetic Resonance Imaging (MRI), and all Positron Emission Tomography (PET) Scans Durable Medical Equipment (DME)/Supply – All (including repairs) Home Health – Pediatric Home Health (formerly known as EPSDT Extraordinary and Long Term Home Health for Children) Medical/Surgical services Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Physical and occupational therapy (OT/PT) services Out-of-state non-emergency surgical services Organ transplantation Private Duty Nursing (PDN) Vision	T he ColoradoPAR Program	1-888-801-9355	eQHealth Solutions Attn: ColoradoPAR program 5802 Benjamin Center Drive, Suite 105 Tampa, FL 33634
Dental Dental PARs Orthodontia PARs Dental Billing Questions Dental Claims Questions	DentaQuest	1-855-225-1731
Centers for Medicare and Medicaid Services (CMS)	CMS
Colorado Department of Public Health and Environment (CDPHE)	CDPHE
Department of Human Services of Colorado (DHS)	DHS
Division of Insurance (DOI)	DOI
Department of Regulatory Agencies	DORA
Prescription Drug Card System (PDCS) Pharmacy Support Prescription drug prior authorizations Pharmacy claim submission and Pro-DUR questions 24 hours / 7 days a week	Magellan Rx Management Pharmacy Call Center	1-800-424-5725 Fax: 1-800-424-5881	Email: RxNetworksDept@magellanhealth.com Paper Pharmacy Claims: Send to: Magellan Rx Management ATTN: Pharmacy Call Center 14100 Magellan Plaza Maryland Heights, MO 63043
*Child Health Plan Plus* (CHP+) Billing Questions**	Colorado Access	1-888-214-1101
Colorado Medical Assistance Program Eligibility Response System (CMERS) Eligibility and Warrant Information by touch-tone telephone 24 hours / 7 days a week		1-844-235-2387