Maintenance Medications By Mail Now Available to Health First Colorado Members

Mail delivery improves convenience while lowering costs

November 18, 2016

Media Contact:
Marc Williams

Denver, CO - The Department of Health Care Policy and Financing announced today that members of Health First Colorado (Colorado’s Medicaid program) can begin receiving health maintenance medications by mail. Previously, Health First Colorado members could only get maintenance medications through the mail in very limited circumstances, such as a proven physical hardship. Receiving maintenance medications by mail will increase convenience and efficiency while improving consumer choice and health outcomes.

“Allowing certain medications to be delivered by mail is another example of how Colorado continues to drive health care transformation. Mail order prescriptions increase our members’ access and choices,” said Susan E. Birch, MBA, BSN, RN, executive director of the Department of Health Care Policy and Financing. “This is an important piece of our Department’s continual work toward modernizing delivery systems to engage our members, improve quality of care and make more efficient use of taxpayer dollars.”

Any medication that is taken regularly such as prescriptions for asthma, diabetes, high blood pressure and high cholesterol are now eligible for mail delivery. Health First Colorado members will experience more convenience and savings by paying just one co-pay for up to a 100 day supply of maintenance medications instead of one co-pay for a 30-day supply.

“The Department is excited for this improvement because research has shown people who receive their chronic health medications through the mail often achieve better drug adherence,” said Dr. Judy Zerzan, MD, chief medical officer. “People are less likely to run out of medication or miss doses when their prescriptions are delivered to the home at regular intervals.”

Many local and independent pharmacies already offer mail delivery programs for their private insurance clients. These pharmacies have an opportunity to increase the number of people they serve now that Health First Colorado members may use their mail programs without having to prove a physical hardship. Opioids and other narcotics are not eligible for the mail delivery program.

The Colorado Legislative Council projects prescriptions by mail delivery will result in savings of $1.7 million in FY 2017-18 by reducing the number of dispensing fees Health First Colorado pays.

Get more information on the pharmacy mail delivery program.


About the Colorado Department of Health Care Policy and Financing: The Department administers Health First Colorado (Colorado's Medicaid Program) and Child Health Plan Plus as well as a variety of other programs for Coloradans who qualify. For more information about the department, please visit