Member Frequently Asked Questions

To save you time, we've answered many of the most common questions about Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus, and other topics below. If you still can't find the answer you need, get in touch with us.


Health First Colorado (Colorado's Medicaid Program) Frequently Asked Questions

What is Health First Colorado?

Health First Colorado (Colorado's Medicaid Program) is free or low cost public health insurance for Coloradans who qualify. Health First Colorado can cover your doctor visits, emergency care, preventive care such as screenings and immunizations, and other procedures and treatments. See the Health First Colorado Benefits & Services Overview to find out what Health First Colorado covers.

How do I apply for Health First Colorado?

See: How To Apply

Where can I get individual Health First Colorado application assistance for my unique circumstances?

How long will it take to find out if I qualify for Health First Colorado?

If you apply online through PEAK you may find out if you qualify immediately. If you apply by mail, it may take up to 45 days to find out if you qualify.

When will my Health First Colorado benefits start?

After finding out you qualify for Health First Colorado (Colorado's Medicaid Program), your benefits will start right away. Your benefits may also be backdated to the first day of the month you applied. If you applied for long-term care Health First Colorado or other special programs, your benefits start the day you meet all the requirements.

If you are not feeling well but are not sure if you need to go to the doctor, call the Nurse Advice Line at 800-283-3221. This hotline is just for Health First Colorado members and you can call it 24 hours a day, 7 days a week.

Your Health First Colorado card should arrive in 7-10 days. Your card will be sent to the address on your application. You can also print your Health First Colorado card through PEAK. You should always bring your photo ID with you when you see your health care provider or go to the pharmacy. You do not need a copy of your Health First Colorado card to get medical services.

It is important to know that it may take a few extra days once you are enrolled for your health care provider to confirm in their system you are enrolled in Health First Colorado. If you have questions about your coverage or benefits, please call the Health First Colorado Customer Contact Center.

In an emergency, you should get care from the closest hospital that can help you. The law requires providers to examine you to determine if your medical condition is life threatening and provide you with medical care until your life is no longer in danger.

If you need to fill a prescription, check to see if your pharmacy accepts Health First Colorado. If they do, provide a photo ID and prescription (or refill) to the pharmacy. They will try to fill it using the information you gave them. If they do not have enough information, pharmacies can give you enough medicine for 3 days. If your pharmacy does not accept Health First Colorado, call the Health First Colorado Customer Contact Center for help finding another pharmacy or search using the Find a Doctor tool.

What benefits are included in Health First Colorado (Colorado's Medicaid Program)?

See the Health First Colorado Benefits & Services Overview.

How can I check the status of my Health First Colorado application?

See the Application Status page.

Is my Health First Colorado coverage active?

You can check if your Health First Colorado (Colorado's Medicaid Program) coverage is active by going to the Colorado PEAK website and clicking on the Check My Benefits button. You can also call your local County Department of Social/Human Services or the Health First Colorado Customer Contact Center.

You can also view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

Are state employees eligible for Health First Colorado?

Yes, if they meet the income and eligibility rules.

Are there co-pays or enrollment fees for Health First Colorado?

Health First Colorado (Colorado's Medicaid Program) does not have an enrollment fee, but in some circumstances co-pays may be required. Health First Colorado members who are pregnant, living in a nursing facility, or age 18 and younger do not have to pay co-pays. For more information on co-pays, visit our Health First Colorado Benefits and Services Overview page.

I suspect that my doctor may be involved with Health First Colorado fraud. What should I do?

If you suspect your doctor, medical equipment provider, or any other Health First Colorado provider of fraud, please report it to us.

I suspect that someone I know may be involved with Health First Colorado fraud. What should I do?

If you suspect someone of Health First Colorado member fraud, please report it to us.

I was told Health First Colorado pays for services only after other types of coverage pay first. What are some of the other types of coverage that pay for my services before Health First Colorado?

Health First Colorado (Colorado's Medicaid Program) is the payer of last resort in most situations. This means Health First Colorado pays for services only after any other coverage you may have pays first. If you have health coverage other than Health First Colorado, you should report that information to Health First Colorado. You can report other health coverage at Colorado.gov/PEAK.

The following types of coverage may be required to pay for your services before Health First Colorado:

  • Employer-sponsored insurance
  • Workers’ compensation
  • Medicare
  • COBRA
  • Veteran’s (VA) health care program
  • Casualty insurance
  • Dental insurance
  • Vision insurance
  • Pharmacy insurance

Can same-sex couples who are joined by marriage in Colorado be considered in the same household for purposes of applying for Health First Colorado?

Yes, effective October 7, 2014, Colorado began to recognize same-sex marriage. When applying for Health First Colorado (Colorado's Medicaid Program), same-sex couples joined by marriage in Colorado can now apply as one household and should identify as being married. Also, same-sex couples who were married out of state in a state that permits same-sex marriage will be recognized as a married couple in Colorado for purposes of applying for Health First Colorado.

How do I get behavioral health services?

A Behavioral Health Organization can arrange your mental health and substance use disorder care. You do not need a referral from your doctor to go to your Behavioral Health Organization. You do not need to enroll in a Health First Colorado health plan to get behavioral health care. If you need mental health and/or substance use disorder services, contact the Behavioral Health Organization in your area.

How is Child Health Plan Plus (CHP+) different from Health First Colorado?

See: About Child Health Plan Plus and HealthFirstColorado.com for more information.

How is Health First Colorado different from Medicare?

Medicare is a federal government-sponsored healthcare program primarily for seniors. Health First Colorado (Colorado's Medicaid Program) is health care for Coloradans who qualify and is managed by both the state and federal governments. Medicare and Health First Colorado differ in terms of who they cover, how they are funded and governed. To find out more about Medicare visit Medicare.gov or call Medicare Customer Service at 1-800-633-4227.

I am a Health First Colorado member. What do I do if I am out-of-state and need to go to the doctor?

If you are temporarily out of the state but still a resident of Colorado, you may receive some Health First Colorado benefits under certain conditions:

  1. It is a medical emergency.
  2. Your health would be endangered if you were required to return to Colorado for the medical care/treatment.
  3. The health care provider that treats you must enroll in the Health First Colorado program. Health care providers can visit the For Our Providers page for more information.

If you have more questions about seeing a health care provider out of state, call the Health First Colorado Customer Contact Center.

I am enrolled in a veteran’s (VA) health care program. Can I also be enrolled in Health First Colorado?

Yes. Veterans who qualify can have both VA health care program coverage and Health First Colorado (Colorado's Medicaid Program). To find out if you and your family qualify for Health First Colorado see How To Apply.

I changed my Health First Colorado health plan. When will my new health plan start?

If you change your Health First Colorado health plan then your new plan starts the 1st of the next month. For example, if you call Health First Colorado Enrollment (formerly HealthColorado) to change your Health First Colorado health plan on February 6, then your new health plan will start March 1st.

You are still covered by Health First Colorado until the change takes effect, but some health care providers may not be able to see you. Make sure you have your Health First Colorado card on hand when making your appointment and when you go to your health care provider’s office.

If you have questions about your Health First Colorado health plan, call Health First Colorado Enrollment at 303-839-2120 (in Denver) or 1-888-367-6557 (outside of Denver). Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. (closed state holidays). Note: The Health First Colorado Enrollment number is not for information on Health First Colorado benefits or to find out if you qualify.

I'm a Health First Colorado member and received a letter stating my eligibility was being redetermined. What does this mean?

This means your Health First Colorado (Colorado's Medicaid Program) eligibility is being reviewed to see if anything has changed. The law requires us to determine if those enrolled in Health First Colorado still qualify at least every 12 months. Your redetermination or renewal date is one year from the date you qualified for Health First Colorado. Near the date your eligibility will be redetermined and you will receive a letter asking you if anything has changed (such as your address, family size or income). If you have questions about your redetermination date please contact your local county human services office or call the Health First Colorado Customer Contact Center.

Is there an open enrollment period for Health First Colorado?

You can apply for Health First Colorado (Colorado's Medicaid Program) or Child Health Plan Plus (CHP+) at any time. Health First Colorado and CHP+ do not have open enrollment periods. Get more information on the How To Apply page.

My child is currently a member of Health First Colorado or Child Health Plan Plus (CHP+). If I think I may qualify for Health First Colorado do I need to apply or will I be automatically enrolled since my child is already getting benefits?

You will need to complete an application even if your children are currently enrolled in Health First Colorado (Colorado's Medicaid Program) or Child Health Plan Plus (CHP+) will. You can apply at any time. For more information visit How To Apply.

What doctors take Health First Colorado?

Many types of doctors take Health First Colorado (Colorado's Medicaid Program). Health First Colorado can cover your doctor visits, emergency care, preventive care such as screenings and immunizations, and other procedures and treatments. See the Health First Colorado Benefits and Services Overview for benefit details and see the Find a Doctor page to search for specific doctors or other medical providers in your area.

What happens to my health plan enrollment if I lose and regain Health First Colorado coverage?

If you lose Health First Colorado (Colorado's Medicaid Program) coverage and then get it back within 60 days, Health First Colorado will keep you enrolled in the health plan you had before you lost coverage. If you lose Health First Colorado coverage and it takes longer than 60 days to get it back, you may have to re-enroll in the health plan you had before you lost coverage. To enroll in a Health First Colorado health plan, contact Health First Colorado Enrollment (formerly HealthColorado) at 303-839-2120 (in Denver) or 1-888-367-6557 (outside of Denver). Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. (closed state holidays). Note: The Health First Colorado Enrollment number is not for information on Health First Colorado benefits or to find out if you qualify.

What is Health First Colorado Enrollment (formerly HealthColorado)?

Health First Colorado Enrollment (formerly HealthColorado) is a state program that helps people with Health First Colorado (Colorado's Medicaid Program) choose the health plan they want to get services from. Health First Colorado Enrollment sends letters to all newly enrolled Health First Colorado members letting them know about their health plan options. To find out more about choosing your Health First Colorado health plan, see our Choose a Plan page or call Health First Colorado Enrollment at 303-839-2120 (in Denver) or 1-888-367-6557 (outside of Denver). Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. (closed state holidays). Note: The Health First Colorado Enrollment number is not for information on Health First Colorado benefits or to find out if you qualify.

What is Long-Term Care Health First Colorado?

Long-Term Care Health First Colorado includes nursing facility care and Home and Community-Based Services where medical providers come into the home to render the necessary services to keep a disabled or aged individual from being placed in a nursing facility or hospital.

What is Health First Colorado Estate Recovery?

Federal law requires states to operate an Estate Recovery Program to help pay for the costs of Health First Colorado (Colorado's Medicaid Program). We recover medical assistance payments paid on behalf of former Health First Colorado members from their estates. We may only recover medical assistance costs from the estates of members who received services in an institutionalized setting or for the cost of services received by members who were age 55 and older. The law also provides exceptions to estate recovery and the ability to compromise claims.

What is my Case Number and where do I find it?

Your Case Number is how we identify you and members of your household in our system. Your Case Number starts with “1B.” This number is used by programs such as Health First Colorado (Colorado's Medicaid Program), Food Assistance, Cash Assistance and/or Colorado Works to identify you. It is also on all letters we send you.

If you do not qualify for Health First Colorado, you have other coverage options. You will need your Case Number to find out if you qualify for financial assistance to help buy private health insurance through Connect for Health Colorado.

What is my Health First Colorado ID Number and where do I find it?

We give each person who qualifies for Health First Colorado (Colorado's Medicaid Program) an ID Number. Your and your family or caretaker's Health First Colorado ID Number is sometimes called your State ID Number. Your ID Number is on your Health First Colorado card on all letters we send you about your benefits. You can get your Health First Colorado ID Number by calling or visiting your county of residence's human services office or calling the Health First Colorado Customer Contact Center.

You can also view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits
I am a Health First Colorado or Child Health Plan Plus (CHP+) member and I just had a baby. How do I get health care coverage for my newborn?

If you are a woman enrolled in Health First Colorado (Colorado's Medicaid Program) or CHP+ when your baby is born, you can add your newborn to your case online by reporting a change through your PEAK account at Colorado.gov/PEAK, or using the PEAKHealth mobile app. Your baby will then be automatically enrolled in health coverage until his or her first birthday.

There is also an option to report the birth of your baby to your county of residence human services office or a Medical Assistance (MA) site case worker near you. Once your baby is added to your case and you have their State ID, you are able to take your baby to the doctor.

What is managed care?

Managed care is a group of doctors, clinics, hospitals, pharmacies and other providers who work together to take care of your health care needs. We refer to these groups as Managed Care Organizations or MCOs.

What is a health plan?

Health plans are networks of physicians, hospitals, and other health care professionals who deliver medical services to health plan members. Health First Colorado Enrollment (formerly HealthColorado) is a state program that helps people with Health First Colorado (Colorado's Medicaid Program) choose the health plan they want to get services from. Health First Colorado Enrollment sends letters to all newly enrolled Health First Colorado members letting them know about their health plan options. To find out more about choosing your Health First Colorado health plan, see our Choose a Plan page or call Health First Colorado Enrollment at 303-839-2120 (in Denver) or 1-888-367-6557 (outside of Denver). Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. (closed state holidays). Note: The Health First Colorado Enrollment number is not for information on Health First Colorado benefits or to find out if you qualify.

What Health First Colorado health plans are offered?

You can choose either the Accountable Care Collaborative (ACC) Program, a Managed Care Organization (MCO), or Health First Colorado Basic.

  • If you choose the ACC Program, you will receive the regular Health First Colorado (Colorado's Medicaid Program) benefit package, and will belong to a Regional Care Collaborative Organization (RCCO). Your RCCO will help you choose a Primary Care Medical Provider (PCMP). Your PCMP serves as your "medical home". They will provide most of your health care and will assist you in finding specialists when you need them.
    • ​Residents of Garfield, Gunnison, Mesa, Montrose, Pitkin, and Rio Blanco counties may also be able to participate in Accountable Care Collaborative Rocky Mountain Health Plans Prime (ACC RMHP Prime). The program is administered by Rocky Mountain Health Plans. Their customer service phone number is (970) 244-7860 or 1-888-282-8801 (toll-free). ACC RMHP Prime operates as an MCO, which means your benefits may be a little different than the regular Health First Colorado benefits, and you must use providers in the ACC Prime network.
  • Residents of Adams, Arapahoe, Denver, and Jefferson counties can participate in Denver Health Medicaid Choice Plan, an MCO plan. Their customer service phone number is (303) 602-2116 (Denver Metro area) or 1-800-700-8140 (toll-free). If you choose the Denver Health plan, your benefits may be a little different than regular Health First Colorado benefits and you must use providers in the Denver Health network, except in emergencies or with a referral. When you join, you must choose a primary care physician (PCP). Your PCP is the first person you talk to whenever you need medical care. Your PCP can treat you or refer you to a specialist within the MCO network.

How do I sign up for a health plan?

See our Choose a Plan page or call Health First Colorado Enrollment (formerly HealthColorado) at 303-839-2120 (in Denver) or 1-888-367-6557 (outside of Denver). Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. (closed state holidays). Note: The Health First Colorado Enrollment number is not for information on Health First Colorado benefits or to find out if you qualify.

How do I enroll in a Managed Care Organization?

See How do I sign up for a health plan?

How do I change health plans?

You can change your Health First Colorado (Colorado's Medicaid Program) health plan at any time during the first 90 days after you join. After 90 days, you can change once a year during your open enrollment.

You can also change your health plan anytime you have good cause. Some examples of good cause might be:

  • You move out of the health plan's area
  • The health plan does not cover the service you need
  • You received poor quality care in the health plan you're in now
  • You can't find a provider to treat your problem
  • Health First Colorado or Health Colorado Enrollment made a mistake and put you in the wrong health plan

If you are on Health First Colorado Basic, you can join a health plan at any time.

To change or select a health plan, see our Choose a Plan page or call Health First Colorado Enrollment (formerly HealthColorado) at 303-839-2120 (in Denver) or 1-888-367-6557 (outside of Denver). Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. (closed state holidays). Note: The Health First Colorado Enrollment number is not for information on Health First Colorado benefits or to find out if you qualify.

What is open enrollment?

When you choose a Health First Colorado (Colorado's Medicaid Program) health plan, you are enrolled for up to one year. Open enrollment is the specific time of year when you can change your health plan. Open enrollment is always the two months before your birth month. For example, if you were born in October, your open enrollment period is in August and September. During those two months you can change from one health care plan to another. You can also choose to return to Health First Colorado Basic. To change health plans, see our Choose a Plan page or call Health First Colorado Enrollment (formerly HealthColorado) at 303-839-2120 (in Denver) or 1-888-367-6557 (outside of Denver). Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. (closed state holidays). Note: The Health First Colorado Enrollment number is not for information on Health First Colorado benefits or to find out if you qualify.

What is a Prior Authorization Request and why do I need one?

Some Health First Colorado (Colorado's Medicaid Program) services and benefits require a health care provider to complete a form or make a phone call that gives permission to get extra services and supplies if you have a special health care need. If you have questions about prior authorizations please contact your health care provider or the Health First Colorado Customer Contact Center.

What is the nurse line?

If you are not feeling well but are not sure if you need to go to the doctor, call the Nurse Advice Line at 1-800-283-3221. This free hotline is just for Health First Colorado members and you can call it 24 hours a day, 7 days a week.

I was involved in an accident that was not my fault and I don’t want Health First Colorado to pay for the medical bills. What should I do?

The Tort and Casualty Unit in the Benefits Coordination section of the Department recovers money from a legally responsible third party when the Department has paid claims on behalf of a Health First Colorado (Colorado's Medicaid Program) member. These circumstances commonly include payments, awards, or settlements from auto, homeowners' and malpractice insurance carriers intended to compensate the members for their injuries. Health First Colorado has an automatic lien by statute in these circumstances. We are required by state and federal law to take all reasonable measures to identify parties and to seek reimbursement from those legally responsible parties. Please call the Health First Colorado Customer Contact Center for more information.

How can I find out what medical claims Health First Colorado has paid for?

You can submit a written request to our Department to receive copies of medical claims paid by Health First Colorado (Colorado's Medicaid Program).

The person making the request must be the Health First Colorado member or an authorized party. To become an authorized party you must fill out a Personal Representative Form. The completed Personal Representative form must be sent to the Department with a member’s request.

Health First Colorado screens and processes the request to make sure it meets the Health Insurance Portability and Accountability Act (HIPAA) requirements. This may take up to two weeks.

Please send your written request to the following address:

Department of Health Care Policy and Financing
Privacy Officer
1570 Grant Street
Denver, CO 80203

Your request must include:

  • Dates of service requested
  • Member’s name
  • Member’s Health First Colorado ID number
  • Photocopy of the member’s Health First Colorado card
  • Last 4 digits of the member's Social Security Number
  • Member’s date of birth
  • A return mailing address
  • The relationship of the authorized party to the member
  • Copy of the member’s and authorized party’s Identification or Driver’s License

Why is my doctor sending me a medical bill if I'm a Health First Colorado member?

If you have received a medical bill from your doctor or a collection agency, and you have confirmed that you were active on Health First Colorado (Colorado's Medicaid Program) on the date of service, first check if the date of service is less than 120 days (4 months) ago. If it is, please contact your provider and ask them to bill the medical assistance program. If they are having trouble billing, ask them to contact provider services at 1-800-237-0757.

If the date of service on the bill is greater than 120 days (4 months), please contact the Health First Colorado Customer Contact Center for further assistance with this billing matter.

I am a college student who does not live at home but my parents claim me as a tax dependent on their taxes. Do I need to include my parents’ income on my Medical Assistance application?

Yes. If you are a tax dependent of someone else, you need to include their income information on your application. If you do not know it, you will need to contact that person to get their income information.

I am a Health First Colorado member but my income has recently changed. How can I update my income?

If you are a current Health First Colorado (Colorado's Medicaid Program) or Child Health Plan Plus (CHP+) member and you need to tell us about a change in your income, log on to your PEAK Account at Colorado.gov/PEAK to report the change. This is the fastest and easiest way to tell us about the change in your income. You can get in-person help updating your income using your PEAK Account from a Certified Application Assistance Sites in your community. If you do not have a PEAK account, you can create a PEAK Account at any time, even if you did not apply online.

You can also view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

If you are a current Health First Colorado or CHP+ member, you can also report a change in your income to your local County Human Services Office or a Medical Assistance Site in your community.

After you tell us what your new income is, we will need to see if you and your family still qualify for Health First Colorado or CHP+. If you do still qualify for Health First Colorado or CHP+, then you do not have to do anything. If you no longer qualify for Health First Colorado or CHP+, we’ll check to see if you and your family still qualify for a tax credit to help purchase private health insurance through Connect for Health Colorado.

I just legally changed my name. How do I change my name on my Health First Colorado or Child Health Plan Plus (CHP+) case?

There are two ways to report that you have legally changed your name.

  1. Contact your local county office or Medical Assistance site.
  2. If you are enrolled in Health First Colorado (Colorado's Medicaid Program) or Child Health Plan Plus (CHP+) and do not receive food assistance, cash assistance, or financial assistance to purchase private health insurance through Connect for Health Colorado, you can also contact the Health First Colorado Customer Contact Center to change your name.

How do I prove I was covered by Health First Colorado or Child Health Plan Plus (CHP+) when I file my taxes?

Internal Revenue Service (IRS) Form 1095-B is a federal tax document that includes information about the months in 2015 that you and/or others in your household were enrolled in qualifying health care coverage, also known as Minimum Essential Coverage (MEC). IRS 1095-B forms sent out by the Colorado Department of Health Care Policy and Financing will show the months that you were enrolled in Health First Colorado (Colorado's Medicaid Program) or Child Health Plan Plus (CHP+).

You do not need Form 1095-B to file taxes. It is for your records. IRS Form 1095-B is your proof of the month(s) during the prior year that you received qualifying health coverage. You should keep this form with your other tax documents. If you file federal taxes, you may want to bring Form 1095-B with you when you file. If you do not file federal taxes, keep this document for your records.

I am currently a Health First Colorado member but recently started getting health insurance through my job. Do I need to cancel my Health First Colorado coverage?

No, you do not have to cancel your Health First Colorado (Colorado's Medicaid Program) coverage, but you do need to tell us if your income has changed. If your income has changed since you applied for Health First Colorado it is important that you update the income we have on file for you. You can update your income, contact information, job information, and other information by logging on to your PEAK Account at Colorado.gov/PEAK to report a change. You can also report a change to your local County Human Services Office or a Medical Assistance Site in your community.

After you tell us what your new income is, we check to see if you still qualify for Health First Colorado.

  • If you do still qualify for Health First Colorado then you do not have to do anything. Depending on your income, you can still qualify for Health First Colorado even if you have private health insurance through your employer. If you have both private health insurance and Health First Colorado, your private health plan will pay your medical costs first, and then what is left over may be covered by Health First Colorado. If you still qualify for Health First Colorado, but do not want Health First Colorado coverage, you can contact your local County Human Services Office and ask them to close your case.
  • If you no longer qualify for Health First Colorado you will get a letter in the mail that states your benefits are ending. The letter will tell you the date that your benefits will end as well as how you can appeal the decision if you do not agree.

English is not my first language and I'm a Health First Colorado member. Will Health First Colorado pay for a translator during my doctor visits?

Translators are not a Health First Colorado (Colorado's Medicaid Program) benefit. Doctors and other medical providers must offer effective communication with their patients. Effective communication includes translators, American Sign Language interpreters, written material in another language, or other options to help people who speak a language other than English and for people with a disability. For more information, contact the Americans with Disabilities Act (ADA) Coordinator.


Child Health Plan Plus Frequently Asked Questions

What is Child Health Plan Plus (CHP+)?

Child Health Plan Plus (CHP+) is low-cost health and dental insurance for Colorado’s uninsured children and pregnant women. CHP+ is public health insurance for children and pregnant women who earn too much to qualify for Health First Colorado (Colorado's Medicaid Program), but not enough to afford private health insurance. Get more information.

What kind of benefits are included in Child Health Plan Plus (CHP+)?

See: About Child Health Plan Plus

When can I start using benefits for Child Health Plan Plus (CHP+)?

See: About Child Health Plan Plus

When should I apply for Child Health Plan Plus (CHP+)?

You can apply for Child Health Plan Plus (CHP+) at any time. CHP+ does not have an open enrollment period.

Are children of state employees eligible for Child Health Plan Plus (CHP+)?

Yes, the children of Employees of the State of Colorado may qualify for Child Health Plan Plus (CHP+). Employees of the State of Colorado must meet income and eligibility criteria for the program.

How do I apply for Child Health Plan Plus (CHP+)?

See: How To Apply

How is Child Health Plan Plus (CHP+) different from Health First Colorado?

See: About Child Health Plan Plus and HealthFirstColorado.com for more information.

How long will it take to find out if I qualify for Child Health Plan Plus (CHP+)?

If you apply online through PEAK you may find out if you qualify immediately. If you apply by mail, it may take up to 45 days to find out if you qualify.

Is there an open enrollment period for Child Health Plan Plus (CHP+)?

You can apply for Child Health Plan Plus (CHP+) at any time. CHP+ does not have an open enrollment period.

Are there co-pays or enrollment fees for Child Health Plan Plus (CHP+)?

See: Child Health Plan Plus Fees

My child is currently a member of Health First Colorado or Child Health Plan Plus (CHP+). If I think I may qualify for Health First Colorado do I need to apply or will I be automatically enrolled since my child is already getting benefits?

You will need to complete an application even if your children are currently enrolled in Health First Colorado (Colorado's Medicaid Program) or Child Health Plan Plus (CHP+). You can apply at any time. For more information visit How To Apply.

What doctors take Child Health Plan Plus (CHP+)?

See: The Child Health Plan Plus (CHP+) section of Find a Doctor.


Medicare/Medicaid Frequently Asked Questions

I have Medicare (or will have Medicare soon). How do I get help with the Medicare costs?

Members can apply for assistance with their Medicare costs at the county department of human/social services where they live.

Will I get a refund of all the Medicare premiums I paid?

Maybe. If a refund is due, it will only go back to the month Buy-In began. Some programs can be backdated up to three (3) months prior to the application date, if the member qualifies. The Qualified Medicare Beneficiary (QMB) program begins the first of the month after the application date. QMB cannot be backdated.

When will I get my refund of paid Medicare premiums?

Usually within a month after the county approves eligibility. If it takes longer than a month, contact your county human services office, or the State Buy-In Officer.

How will I get my refund of paid Medicare premiums?

The refund comes the same way your regular social security payment comes, direct deposit or paper check. The refund can come any day of the month.

Will the Medicare Savings Program (MSP) pay my Medicare deductible and co-insurance?

The Qualified Medicare Beneficiary (QMB) Medicare Savings Program (MSP) will pay the Medicare deductible and co-insurance. The other MSP programs (SLMB, QI-1, QDWI) will only pay the Medicare premiums.

How do I get help with my Medicare Part D costs?

Contact the State Health Insurance Assistance Program (SHIP) toll-free at 1-888-696-7213.


Health First Colorado (Colorado's Medicaid Program) Prescription Benefits Frequently Asked Questions

How much should I be charged for my prescription medications?

If your prescription is for a generic medication, your copay will only be $1.00. If your prescription is for a brand name medication, your copay will only be $3.00. Members 18 years of age and younger, members in a nursing home and members in a maternity cycle or 60 days postpartum do not have a copayment.

Can I get my medication early?

Early refills are covered when there is an increase in dosage or if a member is going into or leaving a nursing home. Members may receive up to a 100 day supply of maintenance medications and up to a 30 day supply of non-maintenance medications. If you run out of medication, contact your doctor and discuss adjusting your prescription to your current needs.

Can I get my medications early if I am going on vacation?

Health First Colorado (Colorado's Medicaid Program) does not pay for vacation supplies.

My pharmacy told me my diabetic supplies are not covered. Is that true?

Diabetic supplies such as test strips, lancets and syringes are a covered medical benefit and not a pharmacy benefit. Please ask the pharmacy to bill DME-Supplies. Pharmacies can call 1-800-237-0757 if they require additional assistance billing supplies.

My pharmacy told me my medication is denied because a prior authorization was needed. What should I do?

Some medications require your doctor to file a prior authorization request before a medication will be covered. Please ask your doctor to contact Health First Colorado (Colorado's Medicaid Program) at 1-800-365-4944 to request a prior authorization for your medication. Once the prior authorization is submitted, it will take up to 24 hours to process.

Can I get the name brand medication when a generic is available?

Through scientific testing, the Food and Drug Administration (FDA) ensures that generic drugs are safe and effective, contain the same active ingredient and work the same way as the brand name. Health First Colorado (Colorado's Medicaid Program) can pay for a name brand drug if a generic is not available, if your doctor considers the name brand to be medically necessary or if the medication is excluded from the generic mandate (e.g., medications for mental illness, cancer, epilepsy and HIV/AIDS). In cases where your doctor would like you to have the brand name when a generic is available, a prior authorization will need to be completed by your doctor and the prior authorization must be approved by Health First Colorado before you will be allowed to receive the brand name.

Are over-the-counter (OTC) medications covered?

Insulin and aspirin are covered without a prior authorization. All other OTCs require a prior authorization before approval unless an OTC is a preferred product on the Preferred Drug List (PDL).

Can I request an early refill if my medication was lost or stolen?

Health First Colorado (Colorado's Medicaid Program) will cover lost, stolen or damaged medications once per lifetime for each member. Stolen prescriptions will require a copy of the police report to be submitted/faxed to the state before approval will be granted. For assistance, please contact the Health First Colorado Customer Contact Center.

I am covered by Medicare and Health First Colorado. Why is Health First Colorado not paying for my prescriptions?

Once a Health First Colorado (Colorado's Medicaid Program) member is entitled to receive Medicare, Medicare Part D will cover most of your prescriptions. Health First Colorado will only pay for a few medications that are excluded by your Part D plan. If you need assistance to find and enroll on a Part D plan, please call 1-888-696-7213 or 303-894-2946.

Does Health First Colorado cover smoking cessation products (e.g. Chantix, nicotine patches and nicotine gum)?

Health First Colorado (Colorado's Medicaid Program) covers smoking cessation products with a prior authorization. Learn more about how to Quit Smoking.


Health First Colorado Card Frequently Asked Questions

When will my Health First Colorado card arrive?

Your Health First Colorado (Colorado's Medicaid Program) card should arrive within two weeks after qualifying. Your card will be sent to the address on your application. You can also print your Health First Colorado card from PEAK. Even if you did not apply online through PEAK, you can still create an account and print your card. You should always bring your photo ID with you when you see your health care provider or go to the pharmacy. You do not need a copy of your Health First Colorado card to get medical services.

You can also view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

How do I request a Health First Colorado card?

Option 1: Print a card from your home computer. See: How can I print a Health First Colorado card through PEAK?

Option 2: You can view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

Option 3: You can also call or go in person to your local County Department of Human Services to request a card be mailed. The card will take up to two weeks to arrive.

Option 4: Finally, you can call or email the Health First Colorado Customer Contact Center to request a card be mailed. When calling, choose option 5 to speak to a representative about ordering a replacement card. If emailing, please specify the member you are requesting a card for, and be sure to include your name, date of birth and the last four of your Social Security number. Once you've completed the process the card will be mailed to the address on file and should arrive within two weeks.


Provider Search Tool Frequently Asked Questions

What is the provider search tool?

The Department of Health Care Policy and Financing website contains a provider search tool that offers a resource for Health First Colorado (Colorado's Medicaid Program) members to search for and contact Health First Colorado providers including physician and dental services. Members who use this tool to search for providers should keep in mind that they also need to contact the individual provider to confirm the provider is taking new Health First Colorado patients.

Why is there a need for a provider search tool?

The Department maintains all Health First Colorado provider information and works to make this information accessible so that members can find providers to deliver Health First Colorado-covered services.

What information does the provider search tool contain?

The provider search tool search results provide a list of providers sorted by providers’ names:

  • Provider Legal Name / Doing Business As name
  • Provider Type Description
  • Specialty Description
  • Location Address, City, State, and Zip
  • Phone number

How frequently is provider information updated?

Each month, a report of providers is used to update the provider search tool on our website. The information in the search results is limited to what individual providers provide to the department. Providers are encouraged to keep their contact information and Health First Colorado-accepting status current by using the Provider Enrollment Update Form or Web Portal, if applicable.

What other criteria are used?

Providers must have billed an electronic or paper claim in the last 12 months.

How do members use the search tool?

Members can search for providers by location, provider type, specialty, and/or name.

How do providers update their contact information?

The information in the search results is limited to what individual providers provide to the department. Providers are encouraged to keep their contact information and Health First Colorado-accepting status current by using the Provider Enrollment Update Form or Web Portal, if applicable.

What if a provider does not have a member to bill on behalf of, but would like to be listed in the search results?

If a provider currently does not have a member to bill a new claim for, a previously paid claim may be resubmitted in order for the system to capture the provider information. The claim will deny appropriately but the provider’s information will display in the search tool’s results. Note: there is up to a 31-day processing delay for the search results to display new provider information.


Pregnant Women Frequently Asked Questions

If I have a health question or concern, who should I call?

Health First Colorado (Colorado's Medicaid Program) offers a free 24-hour, 7 days a week Nurse Advice Line: 1-800-283-3221

What is the Nurse Home Visitor Program?
The Nurse Home Visitor Program (NVHP) is a special program for qualifying women who are pregnant with their first child. The program is also for these first children up to their second birthday. NHVP offers case management and health education services to moms and their first babies in order to help them get the medical and social services that they need.

How much are my co-pays?

You have no co-pays for Health First Colorado-covered services and prescriptions while you are pregnant and for two months after your pregnancy ends.

Can I get help to quit smoking?

  • Contact the Colorado QuitLine at 1-800-QUIT-NOW (1-800-784-8669) for free coaching and support.
  • Talk with your health care provider about the benefits and risks of taking smoking cessation medications while you are pregnant. Health First Colorado covers two 90-day courses of smoking cessation medication with counseling to help you quit.
  • Are you committed to keeping your baby safe from second hand smoke? Find the Smoke Free Homes Pledge here: Raise Smoke-Free Kids

Are prenatal vitamins covered?

Prenatal vitamins are a free benefit for all pregnant women. Talk with your health care provider about the benefits of taking a prenatal vitamin every day. A prescription is required.

Can I get transportation to my appointments?

Free Non-Emergent Medical Transportation (NEMT) is available if you have no other means of transportation to get to and/or from health appointments for Health First Colorado-covered services. See the Non-Emergent Medical Transportation page for details.

Can I get help for depression?

Mental and behavioral health services are available to Health First Colorado (Colorado's Medicaid Program) members. All Health First Colorado-covered mental and behavioral health services are provided through Behavioral Health Organizations. Please contact the Behavioral Health Organization in your area to set up an appointment.

How do I enroll my newborn in Health First Colorado?

If you are a woman enrolled in Health First Colorado (Colorado's Medicaid Program) or CHP+ when your baby is born, you can add your newborn to your case online by reporting a change through your PEAK account at Colorado.gov/PEAK, or using the PEAKHealth mobile app. Your baby will then be automatically enrolled in health coverage until his or her first birthday.

There is also an option to report the birth of your baby to your county of residence human services office or a Medical Assistance (MA) site case worker near you. Once your baby is added to your case and you have their State ID, you are able to take your baby to the doctor.

Are breast pumps covered?

Health First Colorado (Colorado's Medicaid Program) may provide breast pumps to some members in limited cases.

  • Manual breast pumps for premature infants and infants in critical care are available for purchase.
  • Electric breast pumps are only available for purchase for premature infants and infants in critical care, and only if the infant is expected to be hospitalized for 54 days or more. Electric breast pump rental is available if the infant is expected to be hospitalized less than 54 days. Electric breast pumps require prior approval by Health First Colorado.

Breast pumps must be prescribed by a physician, physician assistant or nurse practitioner. Breast pumps must be purchased from an approved supplier, which are often pharmacies.

If you do not qualify for a breast pump through Health First Colorado, you may be able to receive a breast pump from Colorado’s Special Supplemental Nutrition Program for Women, Infants and Children (WIC). For more information, call the WIC program at 1-800-688-7777 to see if you are eligible for the WIC program and meet qualifying criteria for the pump loan program.


Former Foster Care Youth Frequently Asked Questions

What is the former foster care youth Health First Colorado extension?

Qualifying former foster care youth from Colorado can now get free Health First Colorado (Colorado's Medicaid Program) coverage up until the age of 26. Former foster care youth who qualify for the extension do not have to pay co-payments for services.

Who qualifies for the former foster care youth Health First Colorado extension?

Youth in foster care under the state's or tribes' responsibility and also enrolled in Health First Colorado (Colorado's Medicaid Program) qualify for the extension. Former foster care Health First Colorado extends medical assistance to age 26 for former foster care youth that were in Colorado foster care at ages 18, 19, 20 or 21 and enrolled in Health First Colorado. You are considered a former foster care youth if you were under the following types of care:

  • Certified kinship care
  • Non-Certified kinship care (when the county has custody)
  • Foster home care
  • Group home care
  • Group center care
  • Children’s Habilitation Residential Program (CHRP)
  • Residential Child Care Facilities (RCCF) programs
  • Psychiatric Residential Treatment Facilities (PRTF) programs
  • Independent living programs or
  • Youth committed to the Division of Youth Corrections living in one of the above, non-secure locations

I was in foster care but emancipated out before my 18th birthday or was permanently adopted (left foster care). Can I qualify for the Health First Colorado extension?

No, you must have been in foster care at ages 18, 19, 20 or 21 and enrolled in Health First Colorado (Colorado's Medicaid Program) to qualify. If you left foster care before your 18th birthday, you do not qualify for the extension.

You may still be able to qualify for regular Health First Colorado. To find out how go to the How To Apply page.

I was a foster care youth in another state. Can I qualify for the Health First Colorado extension?

No, you must have been in foster care in Colorado to qualify.

I was in Youth Corrections until I was 18 years old. Can I qualify for the Health First Colorado extension?

Yes, if you were in Youth Corrections on or after your 18th birthday and were receiving Health First Colorado (Colorado's Medicaid Program) at the time, you may qualify for the extension.

What benefits and services does Health First Colorado cover?

Health First Colorado (Colorado's Medicaid Program) offers the following benefits and services: doctor visits, behavioral health, hospitalization, rehabilitative services, laboratory services, outpatient care, prescription drugs, emergency care, dental care, maternity care, and newborn care.

Health First Colorado also covers preventive and wellness services including aspirin use, blood pressure screening, breast cancer screening, cholesterol screening, depression screening, healthy diet counseling, sexually transmitted disease prevention counseling, tobacco use screening and counseling, and others.

For more information see our Health First Colorado Benefits & Services page or contact the Health First Colorado Customer Contact Center.

Are dental services covered by Health First Colorado?

Yes, beginning April 1, 2014 all Health First Colorado (Colorado's Medicaid Program) members will have access to dental services. Youth under 21 will be able to get additional dental services. Family Health Coordinators can tell you more about the dental service you may be able to get if you are under 21.

I think I may qualify for the Health First Colorado extension for former foster care youth but have not been contacted. What should I do?

You should contact your local county Human Services office. They can help figure out if you qualify for the Health First Colorado (Colorado's Medicaid Program) extension.

As a qualifying former foster care youth, do I have to pay co-payments for services?

No, former foster care youth do not have to pay co-payments for Health First Colorado-covered services. For more information see our Benefits & Services page or contact the Health First Colorado Customer Contact Center.

I am a qualifying former foster care youth and am attending college outside of Colorado. Can I qualify for the Health First Colorado extension?

If you retain residency in Colorado while you are temporarily out of the state for school, you can qualify for the Health First Colorado extension. Health First Colorado (Colorado's Medicaid Program) will cover services provided by out-of-state providers on a case-by-case basis. You should contact the Health First Colorado Customer Contact Center for more information on seeing a provider outside of Colorado.

As a qualifying former foster care youth, do I have access to Early Periodic Screen Diagnosis and Treatment (EPSDT) services as part of the Health First Colorado extension?

Once you reach the age of 21, you can no longer get Early Periodic Screening, Diagnosis and Treatment (EPSDT) services. Adult services are provided and you do not have co-payments. If you are a qualifying former foster care youth from age 18 through age 20, Early Periodic Screening, Diagnosis and Treatment Services will still be available to you. Check out this list of people on page 4 who can tell you more about the additional services you may be able to get if you are under 21.

Do I need to do anything to ensure I can get my health services?

It is important to keep your address up to date with your county Human Services office. We need your up-to-date mailing address to make sure you get your Health First Colorado card in the mail and other important letters from us. You can also update your address online through Colorado.gov/PEAK.

You can also view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

Do I need to provide anything else to my county Human Services office?

Each year you will be sent a Health First Colorado Recertification Letter. The letter will ask you if anything has changed, such as your address or a change in your incarceration status. You will need to let us know if anything has changed. If nothing has changed, you will still get your services. You can also update your address online through Colorado.gov/PEAK.

I received a Proof of Eligibility Letter. Do I need to always use this?

A Proof of Eligibility Letter was sent to you because your name was not in the automated Health First Colorado (Colorado's Medicaid Program) system. Your name is now in our system. You no longer need to show your Proof of Eligibility Letter to providers.

I needed to call Health First Colorado to get my prescriptions filled from January through April 2014. Do I still need to do this?

No, you no longer have to call Health First Colorado (Colorado's Medicaid Program) to get a prescription filled. Your provider can now refill your prescription.

When will I receive my Health First Colorado card?

Health First Colorado cards will be sent to the last known address we have on file for you. Make sure you update your address with your county Human Services office every time you move. You can also update your address online through Colorado.gov/PEAK.

You can also view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

Can I reinstate my Health First Colorado benefit if I resume residency in Colorado or am released from incarceration?

Yes, report your new address and status to your county Human Services office.

I am a former foster care youth who qualifies for the Health First Colorado extension. Can I update my address through Colorado.gov/PEAK?

Yes, if you qualify for the Health First Colorado (Colorado's Medicaid Program) extension you can create a login for Colorado.gov/PEAK and update your mailing address and other information about you online. You will need to provide the following information to set up an account on Colorado.gov/PEAK:

You can also view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

I am a former foster care youth who qualifies for the Health First Colorado extension. Can I request a new Health First Colorado card through Colorado.gov/PEAK?

Yes, if you qualify for the Health First Colorado (Colorado's Medicaid Program) extension you can request a new Health First Colorado card online. You will need to provide the following information to set up an account on Colorado.gov/PEAK:

You can also view your Health First Colorado card from the PEAKHealth mobile app. PEAKHealth is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. PEAKHealth can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. PEAKHealth is not for people who want to apply for benefits. With the PEAKHealth app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Learn about how to stay healthy
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

Where can I get more help?

If you are under the age of 21, Health First Colorado (Colorado's Medicaid Program) has individuals in your community called Family Health Coordinators who can help you learn about what benefits you get with Health First Colorado.

 
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