Member Experience Advisory Councils

Health First Colorado and Child Health Plan Plus members, we need your voice!

The Member Experience Advisory Councils were formed as part of a grant from the Colorado Health Foundation to implement recommendations from the Institute for Patient- and Family-Centered Care (IPFCC) to create sustainable culture change in the Department.

The purpose of the In-Person and Virtual Member Experience Advisory Councils is to help the Department integrate person-and family-centered approach into Department business practices, policies, and partnerships. The Department is working toward developing and maintaining a culture of person-centeredness by engaging with clients and family members/caretakers.

In-Person Advisory Council
The In-Person Advisory Council meets no more than once a month in Denver. Mileage reimbursement and cash or gift card incentives for participation are available. Check out the position description of the In-Person Advisory Council for more information.

Virtual Advisory Council
The Virtual Advisory Council will provide feedback through email, surveys and/or an online forums. Virtual Advisory Council members will receive requests for feedback from the Department once a month. In-person meetings are not required. Gift card incentives for participation are available. Check out the position description of the Virtual Advisory Council for more information.

More Information


Reasonable accommodations for the meetings will be provided upon request for persons with disabilities. Please contact the Program Administrator at least one week prior to the scheduled meeting if you need accommodations.