Quick Guides and Webinars
Provider Web Portal Quick Guides
Use these step-by-step, illustrated instructions to help you navigate the Provider Web Portal and your responsibilities as a provider.
- Adding and Updating TPL Information
- Aid Code and Benefit Plan Acronyms
- Billing from the Correct Account
- Copy, Adjust, or Void a Claim
- Delegates
- Delegate Access Definitions
- Entering NDC Information on a Claim
- Provider Maintenance
- Provider Maintenance - Adding an NPI
- Provider Maintenance - Hospital Provider Adding an NPI
- Provider Maintenance - License Update
- Pulling an 835 - Linking the TPID
- Pulling a Remittance Advice (RA)
- Reading a Remittance Advice (RA) Dated Before 1/9/2019
- Reading a Remittance Advice (RA) Dated on or After 1/9/2019
- Submitting a Claim with Other Insurance or Medicare Crossover Information
- Submitting an Institutional Claim
- Submitting a Professional Claim
- Submitting a Nursing Facility Post Eligibility Treatment of Income (PETI) Prior Authorization Request (PAR)
- Updating an EFT
- Updating an ERA
- Verifying Member Eligibility and Co-Pay
- Viewing Prior Authorizations in the Portal
- Web Portal Registration
Provider Enrollment Portal Quick Guides
Use these step-by-step, illustrated instructions to help you navigate the Provider Enrollment Portal.
Webinars
Use these recorded webinars to help you understand various responsibilities as a provider.
Stay tuned for more webinars!
Stay tuned for more webinars!
Provider Resource Webinars
- Co-pay Policy Updates Webinar | View Webinar slides
- Resource for Pharmacies: Co-pay Change Poster
For Reference:
Julian Calendar / Leap Year Julian Calendar
Third-Party Liability & Medicare