Provider Web Portal Quick Guide: Provider Maintenance - Hospital Provider - Adding a National Provider Identifier (NPI)
Hospital providers must use Provider Maintenance, the area of the Provider Web Portal used to update provider account information, to add a unique NPI to a service location in order to comply with House Bill (HB) 18-1282, the Colorado NPI Law.
Hospital providers should not submit a new enrollment application.
- Login to Provider Web Portal
- Click Provider Maintenance
- Click Provider Maintenance again
- Click on the Specialty and Contact Information Changes page.
- Refer to the Change of NPI section. The question "Do you have a new NPI for this service location?" is defaulted to No.
- If an NPI needs to be updated, select the "Yes" button. When "Yes" is selected, two new fields will be visible: New NPI and New NPI Effective Date.
The New NPI must be unique and cannot be currently active in Colorado interChange.
The New NPI Effective Date is defaulted to 01/01/2020. Providers may keep that date as-is, or enter any date that is greater than 01/01/2020.
Note: Providers cannot enter a date prior to 01/01/2020. After 01/01/2020, providers will not be able to enter a date prior to the current date.
After entering the New NPI and the New NPI Effective Date, click the "Continue" or "Go to Submit" button.
- From the Attachments and Submit page, sign by entering the Name of the Person Reporting the Change and then click the Submit button.
- Retain tracking number
- Check the status of an update request
Click the Provider Maintenance Status link.
Enter the Tracking Number for the update request, and click Search.
View Status details
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