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Will GPS be required as part of EVV?
The 21st Century Cures Act requires that location of service delivery is verified as part of EVV. The Department interprets the mandate to not require GPS and expects that location will be verified through the attendant’s phone by a check-in via telephone call, phone application, or web portal. However, the Department is seeking guidance from the Centers for Medicare and Medicaid Services (CMS) to confirm what type of reporting will meet the location verification requirement and will keep stakeholders informed as new information becomes available.
How will service details collected through EVV be stored and kept safe?
All Medicaid data, EVV-related or not, is stored on secure servers that are managed and maintained by DXC. DXC is responsible for ensuring data storage meets state cyber security standards, as well as Health Insurance Portability and Accountability Act (HIPAA) requirements, as are all of the Department’s contracted vendors.
Is there a cost for using the EVV system?
There is no cost to members or providers to use the State’s EVV system. However, there may be a cost to agency providers who choose to use their proprietary system to configure their system to allow the submission of data to the State’s EVV aggregator.
Does EVV require microphone, photographic, or video monitoring?
No. EVV implementation in Colorado will not permit use of a microphone, photographic, or video recording device, nor does the Department permit individual agencies to allow the use of such devices for visit verification.
Are members required to have a landline or cell phone to continue services?
No, EVV does not require members to obtain a home landline or cell phone.
Will members still be able to receive services in the community with EVV?
Yes. The use of EVV does not change the format or location in which services are delivered. Individuals will still be allowed to receive services in accordance with their service plan and existing program rules.