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On this website you can:
Find information on Medicaid benefits and get quick answers to your Frequently Asked Questions.
Learn about program-specific benefits on our Program Snapshots page.
Find a doctor, dentist, pharmacy, or other medical provider on our Find a Doctor page.
Apply for coverage, make changes to your account, and check the status of an application on the PEAK website.
Download the PEAKHealth mobile app to keep your information up to date and access health information right from your phone.
If you need in-person assistance, we encourage you to visit your county of residence's Department of Human Services or a local application assistance site.
The Colorado Medicaid Nurse Advice Line provides Medicaid members free around-the-clock access to medical information and advice by calling 1-800-283-3221. It's available free of charge 24 hours a day, 7 days a week, 365 days a year.
Colorado Medicaid has partnered with DentaQuest to help our members manage their dental benefits. DentaQuest Member Services is available Monday through Friday between 7:30 a.m. and 5:00 p.m. Mountain Time at: 1-855-225-1729, TTY: 711, or at DentaQuest.com.
Medicaid members assigned to a Regional Care Collaborative Organization (RCCO) should contact the RCCO for all customer service issues. Contact information is printed on the member's Medicaid card and also available on our Regional Care Collaborative Organization (RCCO) page.
HealthColorado helps people in Medicaid choose a Medicaid health plan. Call 1-303-839-2120 (in Denver) or 1-888-367-6557 Monday through Friday, 8 a.m. to 5 p.m.
Child Health Plan Plus (CHP+) members should call their Health Maintenance Organization (HMO) for all customer service questions:
General CHP+ Customer Service: 1-800-359-1991
Dental Dental CHP+: 1-800-610-0201
Non-Emergent Medical Transportation (NEMT) is transportation to and/or from Medicaid medical appointments or services, and is only available when a client has no other means of transportation.
If you still need assistance, you can call or email one of our Medicaid Customer Contact Center agents. They can help you with:
Questions about your benefits and co-payments
Questions or issues with bills you may be receiving
How your provider can submit a Prior Authorization Request
Where to go to get the help you need
How To Reach the Medicaid Customer Contact Center
Toll Free: 1-800-221-3943 | State Relay: 711 | Fax: 303-866-4411
When you call, you will need:
Customer Contact Center Office Hours: Monday - Friday 7:30 a.m. - 5:15 p.m.The Contact Center is closed for staff meetings on Fridays from 10 a.m. - 11 a.m.Our entire office is closed for state holidays.
Send a message to the Medicaid Customer Contact Center.
If you are a Provider, please see For Our Providers or contact our fiscal agent Xerox State Healthcare at 1-800-237-0757 from 8 a.m. to 5 p.m.
Colorado Department of Health Care Policy & Financing1570 Grant Street · Denver, CO 80203-1818Phone: (303) 866-2993 · Fax: (303) 866-4411Visit HCPF
Help us stop fraud: Report Provider Fraud or Member Fraud.
Media Inquiries: Contact Marc Williams
The Colorado Open Records Act (CORA) allows the public to inspect public records held by the state government. A person who wishes access to open (public) records held by this Department should send a written request by letter, by fax or by e-mail to:
Department of Health Care Policy and Financing
1570 Grant Street
Denver, CO 80203
The CORA Coordinator will respond and advise you when the requested records will be available for your inspection. You may request a copy of the records. The following fees may apply:
If by prior arrangement you elect to receive copies of requested documents, you may pay in advance by cash or check payable to the Department of Health Care Policy and Financing. The Department is not able to take credit cards. We require payment prior to receiving copies of documents.
Reference: C.R.S. Section 24-72-201, et seq.
Americans with Disabilities Act (ADA)/Section 504