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Member Contacts

On this website you can:


If you still need help:

Get In-Person Help
In Person

To get in-person help please visit your county of residence's Department of Human Services or a local application assistance site.

They can help you with:

  • Applying for Health First Colorado benefits
  • Questions about your benefits and co-payments
  • Questions or issues with bills you may be receiving
Get Help Via Telephone
By Phone

To get help by telephone please call your county of residence's Department of Human Services or a local application assistance site.

Current Health First Colorado (Colorado's Medicaid Program) members have the option to call the Member Contact Center.

Toll Free: 1-800-221-3943 | State Relay: 711 | Fax: 303-866-4411

When you call you will need the member's Health First Colorado ID number, date of birth, and the last 4 digits of the member's Social Security Number (SSN).

The member Contact Center's operational hours are Monday through Friday from 8 a.m. – 4:30 p.m. except during staff meetings on Fridays from 2:30 to 3:30 p.m. and for all state holidays.

Get Help Via Email

Chat with an agent by logging in to PEAK and selecting "Live chat about health benefits" under Online Assistance in the top menu. Live chat is available Monday through Friday, 12:30 p.m. - 4:30 p.m.

You can also ask a question anytime by logging in to PEAK. Select Communications in the left sidebar menu, then click the Ask a Question tab. You will see a response to your question on the Ask a Question page within seven days.


Provider Contacts

If you are a Provider, please see For Our Providers or contact our fiscal agent DXC Technology at 1-844-235-2387 from 7 a.m. to 5 p.m. Monday, Tuesday & Thursday and 10 a.m. to 5 p.m. Wednesday & Friday.


General Contacts

NOTICE: The Department's office at 1570 is currently closed to the public due to COVID-19 concerns. Get more information.

Colorado Department of Health Care Policy & Financing
1570 Grant Street · Denver, CO 80203-1818
Phone: (303) 866-2993 · Fax: (303) 866-4411
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Help us stop fraud!

Help us stop fraud: Report Provider Fraud or Member Fraud.


Media Inquiries: Contact Marc Williams


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