Colorado Medicaid Awarded “No Wrong Door” Grant

Funding aims to improve navigation of long-term care services


October 2, 2015

Media Contact
Marc Williams

DENVER, CO – The Administration for Community Living at the U.S. Department of Health and Human Services announced today that Colorado Medicaid will receive $723,823 to implement its “No Wrong Door” initiative.  The grant funding will create pilot programs to ensure comprehensive access points for Coloradans seeking long-term services and supports regardless of age, disability, or payer source and improve information about service options for individuals seeking services and their caregivers.

“This funding will help us move forward with transforming our long-term services and supports system to be simpler and more navigable for individuals on Medicaid and their caregivers,” said Susan E. Birch, MBA, BSN, RN, executive director for the Department of Health Care Policy and Financing. “Transformation of our community living services and supports in Colorado continues to evolve in a steady forward progression under the great work of the Community Living Advisory Group and the Community Living Plan.   The advisory group along with department staff have been thorough and thoughtful in the development of the Comprehensive Implementation Plan. Our federal partners continue to reward Colorado for our robust community living work. Nearly 75 percent of our clients live in place in the community and this grant strengthens our abilities to deliver services and supports in the most efficient and cost-effective way.”

"We are committed to reducing barriers so that people who qualify get the benefits they need," said Reggie Bicha, Executive Director of the Colorado Department of Human Services. "This initiative has been carefully constructed with robust participation from stakeholders. We are grateful that our federal partners have chosen to support this important work."

The implementation funding comes after Colorado won a planning grant for development of a comprehensive three year implementation plan.  The plan was developed over the last year through extensive collaboration with stakeholders statewide.  Caregivers, clients, providers, representatives from private insurance, single entry points, community-centered boards, area agencies on aging, regional care collaborative organizations and other stakeholders were involved in the creation of the plan through focus groups, an Advisory Council and multiple public forums.  Additional public forums will be held in November.

The No Wrong Door project has brought together various state governmental partners including the Colorado Department of Health Care Policy & Financing, Colorado Department of Human Services, State Unit on Aging (SUA), Office of Behavioral Health (OBH) and Division of Vocational Rehabilitation (DVR).

For more information about Colorado’s No Wrong Door pilot visit the website.

About the Colorado Department of Health Care Policy and Financing: The Department administers the Medicaid and Child Health Plan Plus programs as well as a variety of other programs for low-income Coloradans who qualify. For more information about the department, please visit