Business Process Reengineering Project


The Department of Health Care Policy and Financing (The Department) is excited to announce a statewide Business Process Reengineering (BPR)/Lean project. The Department has selected a vendor to work statewide with counties and Medical Assistance (MA) Sites on BPR/Lean principles.  The Department’s Performance Improvement Team (PIT) will manage this project.

County Testimonies

Eagle County Model Site Testimony

La Plata County Model Site Testimony

  • Project Goal: The goal for the BPR Project is to assist eligibility sites (Counties and MA Sites) in the development of standardized, efficient and effective work processes to improve work quality through innovative business process methods.The BPR Project will begin in the first quarter of 2019 and will conclude in June 2020. 
  • The BPR Project will accomplish these goals through facilitated learning sessions and the opportunity for eligibility sites to participate as model sites. 
    • What is a Learning Session?
      • A learning session is an event co-facilitated by the vendor and Department for eligibility sites to learn about process improvement methods, BPR, Lean, and other topics related to accurate and timely MA eligibility determinations.  
      • There will be a series of 3 learning sessions in each of the 6 Colorado regions (Metro Area, Northeast, Northwest, Southeast, San Luis Valley, Southwest). Specific locations to be determined.
      • All eligibility sites are invited and the Department highly encourages all eligibility sites  to attend each learning session held in their region.
      • Regional Map (The Department of Health Care Policy & Financing is not responsible for the content of external websites)
      • If you have concerns about your ability to attend, please contact us via email below.

    • What is a Model Site?
      • A model site is a small and/or medium county or MA-Site that volunteers to work directly with the vendor for the length of the project.
      • The vendor and Department will go to each model site three times throughout the BPR Project with each visit lasting no more than three days.  
      • For more information about being a model site or to volunteer, please contact us via email below.
We look forward to seeing you!  Stay tuned for more details!  If you have any questions, concerns, or would like to volunteer as a model site or learning session host please contact us! 
Get to know the Performance Improvement Team (PIT), take a look at their Bios!

What is BPR and LEAN?

Take a look at this powerpoint presentation for more information on the Business Process Reengineering Statewide Kickoff Meeting.