Certified Application Assistance Sites (CAAS)

What is a Certified Application Assistance Site (CAAS)?

Certified Application Assistance Sites (CAAS) are volunteer facilities, organizations and individuals who agree to be listed on our Department Mapping Tool as a community resource, authorized by the Department to verify the authenticity of citizenship and identity documents required of Colorado Citizens applying for medical benefits*, and/or in need of assistance completing an Application for Health Coverage & Help Paying Costs or an Application for Public Assistance. 

How does an agency become certified?

  • The agency must complete and submit a separate CAAS Enrollment Application form for each location interested in enrolling as a CAAS.
  • The agency must agree to ensure that all staff assisting with the applications are adequately trained on:
    • The responsibilities of staff providing CAAS assistance
    • The reporting requirements of a CAAS site
    • The process for completing an application
    • The proper procedures for verifying original or certified copies of citizenship and identity documents*
  • Each agency agrees to ensure all staff providing application assistance view the interactive CAAS Training presentation, and submit their passing test scores to the CAAS Administrator to be issued a certificate of completion prior to providing CAAS assistance.
  • The agency must be a community-based organization or non-profit organization that is supporting the community, not an individual's interest.
  • The agency must agree to submit all applications and documentation to the client's county department of human/social services or to the Eligibility and Enrollment Medical Assistance program (EEMAP) vendor within five business days.

* Verification of original or certified copies is only necessary when an applicant’s citizenship and/or identity cannot be verified electronically.

CAAS Application Form and Resource Documents