Revalidation & Enrollment Training
Instructions for Step 3
Now that you have your enrollment & revalidation checklist (from step 2), you are ready to review some training materials before completing and submitting your application.
Before you start your application through the Online Provider Enrollment (OPE) tool, we highly recommend that you:
- print your enrollment & revalidation checklist (from step 2).
- download (and review) this this link will open the provider enrollment manual in a new window Provider Enrollment Manual.
- read about the this link will open a new window top 5 reasons your application will be sent back for correction.
- take the this link will open a new window Online Provider Enrollment training (instructions to the right). This training will give you an e-tour of the application, as well as some tips and tricks.
Provider Training Portal for Health First Colorado (Colorado's Medicaid Program)
The first course titled PE-1 Provider Enrollment Training is just an introduction. You will need to take a different course after that to actually learn anything about the Online Provider Enrollment tool.
You will need to create an account; use the group code "PROV".
It may take a few minutes after you register for the course to show. Make sure you click the "My Account" button (top of page).
Any time you lose your way in the training portal, just click on the "My Account" button to get back to the training modules.
IMPORTANT: If you choose to "Finish Later" you must keep track of your tracking number, password, and the TIN you used. If you lose your password, you will need to start your application over.
Frequently Asked Questions (FAQs)
I am already an enrolled provider, why do I have to submit new copies of everything?
Initial revalidations are treated as new enrollments; we need you to submit the required documentation in order to complete your revalidation.
For the required documents, are we able to provide a PSV (Primary Source Verification) or would it need to be the original copies? Example: Using DORA website to pull license and board examiners verification, using DEA Diversion to verify DEA, using Board Cert website for verification that currently boarded, using PECOS online system to obtain Medicare approval/active letter
Copies of documents are fine.
Where do we send the required documents?
All documents should be uploaded through the "attachments" section of your online application. Please do not upload your documents until you are ready to submit your application, the system will not hold your documents if you choose "Finish Later".
Can the same NPI be used for more than one location?
Our system will allow for an NPI to be used for more than one location, but it is up to each organization to determine if they have subparts that need their own NPI’s. If a provider is unsure whether it is a subpart of its organization, it should consult with the greater legal entity of their organization. Please see this CMS NPI Fact Sheet for more information.
Can we create one log-in to revalidate all of our providers?
You do not need to create a log-in to begin the Online Provider Enrollment (OPE) tool. Each application will be assigned a separate tracking number.
Do we need to supply a billing address if we do not submit our own billing?
Yes, the application requires that you provide a mailing address, a service address, and a billing address; This does not mean that billing will occur.
Do we need to enroll our locations and our practitioners, or just our locations?
This will depend on your provider type, please see our Information by Provider Type and Information by HCBS Service Provided pages.
What should I do if I lose my tracking number?
Call the Health First Colorado (Colorado's Medicaid Program) Enrollment and Revalidation Information Center at: 1-844-235-2387
How can I reset my password?
The Provider Portal Enrollment Application password cannot be reset. If you forgot your password, you can still resume your application by choosing “Forgot Password” and then answering the security questions correctly. If you forgot your password and the answer to your security questions, you will need to begin a new application.
Is there someone I can talk to about my application?
Health First Colorado (Colorado's Medicaid Program) Enrollment and Revalidation Information Center
Until further notice, the Provider Services call center (1-844-235-2387) hours will be:
- 7 a.m. – 5 p.m. MST Monday, Tuesday, & Thursday
- 10 a.m. – 5 p.m. MST Wednesday & Friday
The Provider Services call center, will be utilizing the time between 8 a.m. and 10 a.m. on Wednesdays and Fridays to return calls to providers.