This page contains additional information for FVAWD customers.
Billing and Payment Information
Meter reading is performed on the last weekend of each month. Bills are sent at the beginning of the following week.
You may pay by check, money order, credit card or on line. The District does not accept cash payments.
The online feature allows you to review your historical water usage and payment history in addition to paying your bills. To access online payment, visit FVAWD Online Payment.
You will be asked to enter your account number and street address (numbers only) to access your account. Once you are logged in, you have the option of changing the password from the street number to your private password. You are encouraged to do so. If you have any difficulty, please call 303-381-4960.
Call Before You Dig
Planning a home improvement job? Planting a tree? Installing a fence or deck? You need to notify FVAWD and also the utilities.
FVAWD Rules and Regulations requires you to call at least three days in advance. Also, Colorado law requires you to call at least three business days prior to any excavation to give the utilities time to locate facilities (water and sewer lines, gas and electric, communications, and cable) that may be impacted by the excavation.
The number to call is 811. This is a federally-mandated national “Call Before You Dig” number.
When you dial 811, your call is forwarded to the Utility Notification Center of Colorado (UNCC). UNCC operators record the location of the dig and then notify FVAWD and the affected utility companies of your digging plans. Your utility companies will then dispatch a crew to mark the approximate location of your lines. The FVAWD Operations will similarly mark the FVAWD facilities. This service is FREE.
Thinking of digging your private well? This is specifically prohibited within the District.
How to Discover Water Leaks
A Homeowners Guide to Checking for Water Leaks within your Residence provides information about checking for water leaks within your residence. Please click the link to review the guide.
The District may implement water restrictions during periods of shortage or whenever the Board deems it necessary. Such restrictions may forbid the use of water for outdoor purposes on specific days or at specific times of the day.
Notes on restrictions will be posted on this web site under the News & Info top level menu item. Failure to abide by the posted restrictions may result, after appropriate notice to the user, in shutting off the water service until the water shortage is over.