Refund Policy

Refund Policy

Refunds

Full refunds will be given when Estes Valley Recreation and Park District cancels classes or programs. All approved refunds will be refunded to your credit/debit card, applied on your account or in the form of a check. Requests for refunds will take up to 2 weeks and are subject to managerial approval.

Program Refunds:

Only prorated refunds will be allowed after the first (1) day or one completed game or class after the program begins, unless the circumstances are stated in writing and warrant consideration. Refund requests are subject to a $5.00 processing fee unless the program or class is canceled by the district.

Rental, Party and Facility Reservation Refunds:

Rentals, parties and facility reservations may be cancelled one week prior to scheduled date for a full refund minus a 10% processing fee. Cancellations with less than seven days notice will be refunded 50% of the reservation fee except when the district cancels a reservation due to a facility closure and unless the circumstances are stated in writing and warrant consideration.

Returned Check Policy

There is a $15.00 fee on all returned checks.