What if you didn't get your new Medicare card?

Your new Medicare card should have arrived in the mail by now. If you didn’t get it, here’s what to do: 

  • Remember that your new Medicare card will come in a plain white envelope from the Department of Health and Human Services.  
  • If the card didn’t arrive, call 1-800-MEDICARE. Our call center representatives can check the status and help you get your new card.

In the meantime, use your current Medicare card to get health care services.

 

 


Contact Information
Division of Insurance, Colorado Department of Regulatory Agencies
1560 Broadway, Suite 850
Denver, CO 80202