Suspected Medicare Fraud / Billing Errors / SMP Contact Info

Protect Yourself and Your Love Ones from Medicare Fraud The Senior Medicare Patrol (SMP) empowers and assists Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse. SMPs are here to answer your questions. Advice is free, confidential and objective.

Medicare is complicated. What may seem like an error to the beneficiary may simply be the result of a misunderstanding about benefits.

It may also be abuse, which involves billing Medicare for services that are not covered or are not correctly coded.

The Colorado Senior Medicare Patrol is here to help, so call or email with your questions.

Frequently Asked Questions:

I was billed for a service I didn't receive. What do I do?

•Contact the Colorado Senior Medicare Patrol I believe there is an error on my Medicare Bill. •Contact the health care provider or the company that paid the bill. If they don't resolve the issue, contact the Colorado Senior Medicare Patrol What if I suspect Medicare fraud?

•Report it! Contact the Colorado Senior Medicare Patrol Somebody is trying to sell me a Medicare plan and I don't know if they're legitimate.

•Ask to caller for his or her name, company name, and callback number. You can call back later to verify the legitimacy of the source and the offer.

•Are they asking for credit card information? •Are they asking for banking information?

•Are they asking for personal information like your Medicare or Social Security number?

•Do they say the offer is only good today? A real company will give you time to think and verify.

•Do they know something about you but ask to verify that the information is correct?

If any of these are happening, HANG UP!

For these or other questions, contact us at: Colorado Senior Medicare Patrol 1560 Broadway, Suite 850 Denver, CO 80202 1 800 503-5190 or send us an email by clicking on this link: In your message or email, please include your phone number.

SMPs are grant-funded projects of the federal U.S. Department of Health and Human Services (HHS), U.S. Administration for Community Living (ACL). The Colorado Senior Medicare Patrol is administered by the Colorado Division of Insurance.  

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Contact Information
SHIP, Division of Insurance, Colorado Department of Regulatory Agencies
1560 Broadway, Suite 850
Denver, CO 80202
Phone: 1-888-696-7213 - for questions about Medicare 
Phone: 1-800-503-5190 - to report Medicare errors or suspected fraud