Relay Forms & Surcharge Information
Voice Service Provider Registration
Pursuant to 4 C.C.R. 723-2-2827(a)(III) Telecommunications Relay Services (TRS), all voice service providers must register with the Commission and must update any information previously provided within fifteen days of any change of the information. Under 4 C.C.R. 723-2-2821(c), a “voice service provider” is any company that provides telephone access lines to members of the general public who are its customers for voice service. File the TRS Registration form (below) via E-Filings in Proceeding No. 19M-TRS. Click HERE for a step by step guide for registering for E-Filings.
Effective October 1, 2019, the uniform surcharge will be adjusted to six cents. The Commission approved this decision on July 17, 2019. An order was sent on August 2, 2019 and is available below.
The uniform surcharge imposed upon each business and residential access line to fund the Colorado Telecommunications Relay Services for Telephone Users with Disabilities program, is five cents per access line per month through February 28, 2018 and four cents per access line begining March 1, 2018.
To comply with the requirements of § 40-17-103(3), C.R.S, see payment details on the Relay Surcharge Form below. That form should be filed quarterly via the PUC's E-Filings system, in Proceeding No. 19M-0004T for 2019.
Effective January 1st, 2018, all forms and payments shall be remitted quarterly. Monthly remittance will no longer be accepted. Forms are below.