Ask a Question / Make a Complaint - Division of Insurance


File a Formal Complaint (click here)  

Already have a portal account? Click here

If you have questions or concerns about your insurance or insurance options, please contact us for assistance at the numbers below.

To speak with a Division of Insurance Consumer Services representative:

     303-894-7490 - Consumer Services
     1-800-930-3745 - Toll Free if calling from outside Denver metro area

For general questions or other inquiries:

     303-894-7499 - Main Phone
     1-800-930-3745 - Toll Free if calling from outside Denver metro area

Emailing the Division of Insurance

Emailing sensitive information, such as social security numbers, medical records, date of birth or other personal identifying information is not advised. Take steps to protect your identity and DORA will continue to do its part in protecting Colorado’s consumers. If the nature of your inquiry requires you to disclose such sensitive information, you may send an encrypted e-mail by clicking the link below for instructions.


The main Division of Insurance website is

For Media Inquiries

Vincent Plymell, Assistant Commissioner -, 303-894-2261 (office), 303-910-9614 (cell)

Contact Information
Division of Insurance, Colorado Department of Regulatory Agencies
1560 Broadway, Suite 850
Denver, CO 80202