Consumer Advisory: Gifted a pre-paid cash card? Then be aware of this scam.

DENVER — An easy and always appreciated way many people give during the holidays is by gifting pre-paid cards. They are a popular option. In fact, you may have received one yourself. Pre-paid card usage increased to 27 percent in U.S. households in 2015 up from 24 percent in 2014.

If you were the recipient of a pre-paid cash card, the banking and the financial services divisions at Colorado Department of Regulatory Agencies are urging consumers to be aware of new scams that are occurring in the market. Although some of these scams and counterfeit activity may look legitimate on the surface, they are actually easy ways to obtain financial information quickly. A scam involving Green Dot MoneyPark cards recently resurfaced. Green Dot MoneyPak is a pre-paid card purchased in local grocery and drug stores. Consumers load the pre-paid debit cards with up to $500 and can use them to shop online or at local retailers that accept this form of payment.

Scammers will first contact consumers through various forms of communications posing as a debt collector, law enforcement agent, treasury department or IRS agent looking to obtain the PIN number on the card to satisfy the “debt owed” by the consumer. Once the consumer gives out the PIN number, the thief can access the card and wipe the card clean of all funds, making the transaction untraceable.

Authorities such as the Douglas County Sheriff’s Department have seen activity of this nature and issued a consumer alert in early November 2016. Consumers are urged to pay close attention to scams of this nature and remember that you should never give out PIN numbers to any debit card via mail, telephone or mail.

During this time of the year and throughout the year, you as a consumer should know that fraud is occurring at a high rate due to online shopping and increased spending due to the holidays. Be aware so that you and your family can enjoy this time together and not become a victim of financial fraud.


Take 5 to Get Wise by checking out all of DORA's helpful holiday-related consumer advisories

About DORA
The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado. Consumer protection is our mission. Visit for more information or call 303-894-7855 / toll free 1-800-886-7675

Media Contact:
Natriece Bryant
Division of Banking / Division of Financial Services
p: 303-894-7741