Division of Real Estate Open Records Request

Disciplinary Files

Pursuant to C.R.S. §12-61-113(5) (Real Estate Broker); §12-61-905.5(5) (Mortgage Loan Originator); and §12-61-704(2) (Real Estate Appraiser); §12-61-1010(4) Community Association Manager and Management Company, Stipulations and Final Agency Orders are public records subject to sections 24-72-203 and 24-72-204, C.R.S., Commission and Board Investigative files are closed to public inspection.

Timeframes

Pursuant to §24-72-203(3), C.R.S., all requests will be responded to within a “reasonable time frame.” A reasonable time frame shall be presumed to be three working days or less. Such period may be extended seven additional working days if extenuating circumstances exist. However, such period of extension shall not exceed seven working days.

• You will be notified in writing by the Custodian, within the three-day period, if extenuating circumstances exist.
• Should the Custodian have questions regarding your request, you will be contacted for clarification.

• All requests must be received in writing by the Custodian of Records (Custodian). You can email your request to: DORA_DRE_RecordRequests@state.co.us. Requests can not be made over the phone.
• Requests must be specific in nature, as general or broad topics may result in a large number of documents returned at a high cost to you.
• Ensure that your request is asking for documents and not information and/or explanation of documents.
• Include your name, contact information and deadline of when you need a reply to your request.
• Indicate if you would like electronic copies of documents or if you prefer hard copies.

Prior to responding to a CORA request, the Division Custodian or the DORA Custodian will provide you with an estimate of the costs associated with responding to the request. Unless the fees are waived, the information will not be copied, retrieved, redacted or manipulated until payment is received.

Hourly Cost for Retrieval and Research

• Fees for Research and Retrieval: ($25.00 per hour) This rate will be charged in quarter hour increments and will occur only when a request requires more than one (1) hour to complete.

• First hour of CORA request research and retrieval is free.

• This fee will also apply to the time DORA personnel must spend in attendance while a third party is reviewing documents.

Fees for Copies (hardcopy and electronic versions)

• Twenty-five cents per standard page ($.25), or

• Fifty cents per double-sided page ($.50), or

• A fee not to exceed the actual cost of providing a copy, printout, fax, email or photograph of a public record in a format other than a standard page, or

• A fee of $20.00 dollars per CD-Rom.

Fees for Records Stored Off Premises

• There is a $28.00 per box charge to retrieve archived records stored off premises.

Fees for Research and Retrieval

• The average hourly rate per FTE is $25.00. This rate will be charged in quarter hour increments for the costs of researching or retrieving any documents requested. This fee will also apply to the time Division or DORA personnel must spend in attendance while a third party is reviewing documents.

Fees for Records Manipulation

• If the Division or DORA, in its discretion, manipulates data in order to respond to a specific request, and in so doing generates a record in a form not used by the Division or DORA, the actual costs of manipulating such data and generating such records will be assessed.

Fees for Transmission

• The Division or DORA may charge the actual fee for transmission of records by United States mail, other delivery service or facsimile.

• No transmission fee will apply when transmission is by electronic mail.