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The Division of Real Estate is statutorily required to investigate complaints received on real estate brokers, appraisers, community association managers and mortgage loan originators. As such, we recognize that being subject to an investigation can be stressful and confusing. Helping expedite the investigative process the Division has an expedited settlement program (ESP), which strives to resolve disciplinary and licensing matters in an equitable manner. As an alternative to an administrative hearing, ESP staff will work with a licensee facing discipline and attempt to settle the matter in a manner that is agreeable to both parties, saving time and financial resources for both sides.
If you have a question about a specific investigation. please call your assigned investigator.
The Division of Real Estate has the statutory authority to conduct announced and unannounced audits of active Colorado real estate brokers. Audits can result from a complaint or determined by random selection. While we recognize that being subject to an audit can be stressful, it is important to remember that most audits are conducted with the goal of assisting brokers to become compliant with Division of Real Estate Rules and Regulations and real estate license law. In fact, some brokers who are new in the business, particularly property managers, may actually request an audit from the Division of Real Estate to ensure that they are conducting their business properly. Some audits lead to investigations should egregious accounting deficiencies be found.
There are advantages to voluntarily requesting an audit. If you would like to schedule a financial examiner to conduct an audit of your brokerage firm please give us a call at: 303-894-2166.