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The Colorado Division of Insurance continues to develop policies, information and resources for insurance consumers and the insurance industry in response to COVID-19.
NOTICE: As of May 1, 2020, Pearson VUE, the Division's licensing vendor, is opening its Pearson VUE-owned testing centers. To maintain appropriate social distancing measures, these sites will be operating at 50% capacity. The Colorado third-party testing center network has expanded and is open for testing. To view the most current test center availability and schedule an examination, visit home.pearsonvue.com/co/insurance and sign into your account (or create an account). Please email Pearson VUE's Colorado office at email@example.com for more information.
Procedural Order - In Re: Temporary Individual Resident and Non-Resident Insurance Producer Licenses - adopted May 11, 2020
COVID-19 Guidance on Temporary Individual Resident Insurance Producer Licenses - Issued May 11, 2020
Emergency Regulation 20-E-04: Allowing for the continuation of insurance license and registration renewals and procedures such as continuing education during the COVID-19 emergency - adopted April 2, 2020
The Department of Regulatory Agencies (DORA) has issued a Notice of Availability of Alternative Service of Process document that outlines alternative methods that documents can be served to the Division of Insurance, including how to request a waiver to serve documents electronically while the DORA offices, including those of the Division, are closed due to the COVID-19 public health emergency. The entity requesting such a waiver must have an email address and must provide it as part of the waiver request.
View all of the Division's: News Releases / Consumer Advisories
Due to the COVID-19 public health emergency, the Division is altering how it handles certain processes and activities. The following table outlines those process changes and the anticipated duration of those changes.
Division will continue to process requests for auto liability limits received electronically (preferred). Due to the Executive Orders related to the COVID-19 emergency,if hard copy requests are received, their processing will be delayed.
§ 10-3-1117, C.R.S., Regulation 5-2-3, and Bulletins B-1.33 and B-1.34
While the Division of Insurance is operating remotely and/or its offices are physically closed.
Because the DORA building is closed and DOI staff are working remotely, there is no one who can accept service of process of legal documents.The Department of Regulatory Agencies (DORA) has issued guidance for Notice of Availability of Alternative Service of Process that includes electronic waivers to serve documents electronically.
Sections 10-3-107, 10-3-905, and 10-3-1003, C.R.S
Pendency of the Governor’s Executive Order 2020-017 and subsequent Executive Orders
During the COVID-19 emergency, Colorado insurance licenses and registrations, including resident and non-resident producers, resident and non-resident insurance agencies, public adjusters and all current cash-bonding agents and professional cash-bail againts WILL NOT expire for any reasons, including not meeting continuing education requirements, not meeting registration deadlines or lack of payment. Proctoring requirements for continuing education exams are also suspended during this time. The Commissioner will give licensees and registrants 60 days’ notice before removing the continuation, which will afford licensees and registrants additional time to bring their licenses into compliance. Refer to Emergency Regulation 20-E-04 for full details.