Public Accommodations Discrimination

Places of public accommodation include a restaurant, hospital, hotel, retail store and public transportation, among others.

Prohibited discriminatory practices in places of public accommodation must be based on certain protected classes and include these adverse actions: denial of service, terms and conditions, unequal treatment, failure to accommodate and retaliation.

Protected classes for places of public accommodation are: Race, Color, Disability, Sex, Sexual Orientation (including transgender status), National Origin/Ancestry, Creed, Marital Status and Retaliation

Legally, a charge of discrimination must be filed within sixty days of an adverse action in public accommodations claims.

If you are an individual with a disability and require an accommodation in order to access CCRD's services, please call 303-894-2997 (local), 800-262-4845 (voice), 711 TTD - Relay, Hotline Español: 720-432-4294,​ send an email to, or request an accommodation in person at CCRD's office.

  • Filing a Charge of Discrimination in person at CCRD can be done in two ways:  (1)  With an appointment (note that appointment times are limited):  When:  Tuesdays (that are not State holidays), Time: 8:30 a.m.; OR(2) Without an appointment:  When:  Tuesdays (that are not State holidays):  Time:  between 8:30 a.m. and 1:00 p.m. 

    • Location, phone, fax and email of the Colorado Civil Rights Division where you can come to file a Discrimination Charge in person:  1560 Broadway, Lobby Level Welcome Center, Denver, Colorado; Main phone:  303-894-2997, V/TTD--Relay:  711, fax:  303-894-7830, Hotline Español:  720-432-4294, email:

    • If you have a disability and need an accommodation while visiting the office, please let the office know in advance so we can make appropriate arrangements for you.

    • Your may complete your Complaint Intake Packet by using CaseConnect (below)  prior to filing of a Charge of Discrimination in person.

Learn about CaseConnect and file a complaint intake formCaseConnect is the Colorado Civil Rights Division’s electronic case management system which allows for online submission of intake and case information as well as evidence.  The system also enables parties to check the status of discrimination claims and communicate with the Division. 

If you do not have access to a computer, you may print out, complete and submit a Public Accommodations Intake Packet (en Español).