DORA Quarterly Fall 2016

Colorado Department of Regulatory Agencies | Fall 2016
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In this Issue

Joe Neguse, Executive Director

From Joe Neguse, DORA Executive Director

It’s been a productive summer at the Department of Regulatory Agencies. As the legislative session wrapped up, the department now has more powerful tools and mechanisms to catch and prosecute those who use legitimate licensed professions as a veil for illegal activities.

DORA pursued a legislative bill in partnership with local and federal law enforcement to combat human trafficking by strengthening the regulation of massage therapy. It is unacceptable and a crime to use a state-issued license as a guise for human trafficking. This bill, which received bipartisan support,will close gaps to protect consumers and victims of human trafficking by specifically targeting criminal behavior.  

Check out our current updates on these efforts and more below, and as always, we welcome encourage your feedback and ideas by emailing us at

Roadmap to reduce human trafficking in massage  

Police Line Do Not Cross

Colorado has seen an increase in the number of prostitution and human trafficking offenses linked to massage therapy as evidenced by the number of cases in DORA’s Division of Professions and Occupations (DPO), which is responsible for licensing and enforcing standards for massage therapists.
Dozens of recent investigations statewide of businesses suspected of human trafficking include a number of unlicensed individuals forced to provide massage services to customers. Statutory loopholes allowed these traffickers to aid and abet such unlicensed practice without penalty. While the issue of human trafficking is complex, one way to help law enforcement stem this illegal activity is by strengthening regulation and closing a loophole in state massage licensing laws that are exploited by criminals.
In June, Gov. John W. Hickenlooper signed House Bill 16-1320, which shifts the prosecutorial focus away from victims and onto the perpetrators by making the aiding or abetting of unlicensed practice a criminal violation. The bill also clarifies the ability of local governments to inspect massage businesses upon complaint of illegal activity to ensure that massage is being performed by a state-licensed individual. The bill was a collaboration among DORA, the Office of the Attorney General, law enforcement, professional associations, and other key agencies and stakeholders.
In coordination with the FBI, DPO recently presented a roadmap to law enforcement at a meeting of the Colorado Trafficking and Organized Crime Coalition. “Strong regulations for massage therapy businesses will help give us the tools we need to effectively address illegal activities involving individuals and businesses that are operating criminally,” said Daniel Brennan with the Colorado Association of Chiefs of Police. 
“Massage professionals adhere to rigorous ethical standards, and the practice of massage therapy should never be exploited by criminals,” added Kathryn Stewart with the American Massage Therapy Association - CO.

Regulatory reform efforts take center stage

COPRRR homepage

Regulations provide important protections for consumers and businesses as they help set the ground rules and prevent fraud. Keeping regulations streamlined, relevant and the decision-making processes behind them efficient and transparent, are important components to developing a strong economic environment.
The Colorado Office of Policy, Research & Regulatory Reform (COPRRR), which is responsible for conducting the Sunrise and Sunset reviews for the state, has implemented several new initiatives to encourage greater public participation in the regulatory reform process and improve access for the public to get more engaged in the regulatory decisions that are made. COPRRR’s new initiatives include, among others, the following: 
New Website:  A new citizen-centric web presence,, is designed to help the public better understand the regulatory review process and ways they can participate. The website encourages visitors to interact with state agencies and government in a variety of different ways.
Soliciting Public Comment:  Public understanding and input is critical to all of the sunrise and sunset reviews that COPRRR conducts. The office is currently soliciting public input through its new website on multiple pending sunset and sunrise reports.  Visit the “Participate” tab on
Citizen’s Guide:  In an effort to further inform the public about Colorado agencies’ rulemaking and how they can get involved, DORA and COPRRR have jointly published a “Citizen’s Guide to Rulemaking.”  The guide is available online at Hard copies are also available at DORA’s offices, 1560 Broadway, Denver, CO 80202. 
Encouraging Cost-Benefit Analysis Requests (CBAs):  If you are a business owner and there is a rule change being proposed by a state agency that could impact your business, you can request a CBA to ensure that the cost benefit of the rule has been fully vetted.
White Paper Initiative:  Later this year, COPRRR will begin issuing white papers meant to clarify particular issues specific to the regulatory environment. These papers will be published and distributed to policy-makers across the State. 
For further information, or to suggest a topic for a potential white paper, please contact COPRRR at   

DPO implements drug diversion policy initiative

Pills in handThe abuse of controlled substances is a serious health problem nationally and in Colorado. According to the National Institute of Drug Abuse (NIDA), unintentional overdose deaths from prescription opioids quadrupled since 1999. Studies suggest an estimated one in 10 healthcare practitioners will develop a problem with controlled substances (the same rate experienced by the general population), raising concerns for patient safety.
In response to this statewide crisis, the Division of Professions and Occupations (DPO) is undertaking policy and strategic initiatives to address drug diversion by healthcare professionals and protect patients. DPO is working with hospitals in the state to raise awareness and educate hospital employees about reporting suspicious behavior.
In addition, DPO is encouraging early information sharing for cases involving licensed healthcare practitioners. It hosted an informative webinar in June for healthcare providers -- more than 1,400 people registered for the webinar, which highlighted the fundamentals of licensing and disciplinary processes, required reporting, and trends in expedient board actions to protect the public. DPO continues to work with community partners and associations to help healthcare industry employers better understand drug diversion prevention and enforcement. 
For more information, visit the division's Drug Diversion Policy Initiative web page. 

Senior$afe program helps combat elder abuse

A new program in Colorado aims SeniorSafe.jpgto educate investment advisers, broker-dealers, and financial institutions on how to recognize the warning signs of financial exploitation of the senior population. 
Called Senior$afe, this three-part program is designed to educate financial representatives that are best positioned to identify red flags of abuse or exploitation early on and encourage reporting to state and federal agencies, including the Division of Securities and Adult Protective Services.
The training is conducted through a combined effort between DORA’s Divisions of SecuritiesBanking, and Financial Services and statewide financial firms and institutions. It involves recognizing and reporting the red flags of potential elder financial exploitation, such as sudden large withdrawals or uncharacteristic attempts to wire large sums of money.
“Vulnerability to financial exploitation increases with age and Colorado’s senior population is growing very quickly," said Colorado Securities Commissioner Gerald Rome. “Many financial representatives have closer relationships with their clients and customers and time is of the essence when fighting senior financial exploitation. Senior$afe is one way to protect our growing senior population in regards to this type of financial abuse.”
Senior$afe uses a “no wrong door approach,” so that no matter which agency the report goes to, there is a commitment to make sure the report gets into the hands of the correct agency or community resource.

Upcoming Meetings

  • DORA Quarterly - Calendar clip artColorado Podiatry Board Quarterly Meeting - Sept. 9
  • ​Utility Consumers Board  - Sept. 13 
  • Banking Board - Sept. 15
  • Mortgage Loan Originator Board - Sept. 21
  • ​Civil Rights Commission Public Meeting - Sept. 23
  • Real Estate Commission - Oct. 4
  • Public Utilities Commission Hearings - Multiple dates​
View the complete DORA calendar.
*Neat Feature* 
Google users can add an individual board or program calendar to their own Google calendar. To do this, just click on the "Google Calendar" symbol on the bottom of the calendar view on our homepage. You can also find DORA's individual meeting calendars on division homepages.     

Recent Strides ...

We strive to make doing business with us simple and to provide our customers access to helpful resources. Check out some of our recent strides below, and please send us your feedback ... we want to hear from you!
  • Industry Outreach
    Access to broadband has a strong correlation with economic well-being. Nationwide, the impact it has on the communities it connects is real and measurable. The Broadband Fund exists to connect communities and fuel economic growth in unserved areas across Colorado. The Broadband Deployment Board — established by the Colorado General Assembly in 2014 — provides grants through the Broadband Fund to deploy broadband service in unserved areas of the state. Visit for more information.
  • Partnerships
    DORA has partnered with Denver Business Roundtable and its “Connect and Collaborate” radio program on KDMT “Denver’s Money Talk” 1690 AM. Tune in each month to hear agency commissioners and leaders discuss regulations, cutting red tape, and ways DORA assists businesses. Interviews are also available as podcasts. For more information, visit

  • Customer Service
    DORA is opening an all-new Welcome Center in the lobby of it headquarters at 1560 Broadway in Denver on September 12. The Welcome Center will serve as a one-stop-shop for customers to receive assistance regarding their license applications and renewals for several DORA divisions, such as Professions and Occupations, Real Estate and Insurance, and to receive visitors to those divisions and the Executive Director's Office.
  • Education & Resources
    Roofing Fraud Awareness: Colorado is second in the country for claims filed due to hail storm damage, and many of these claims include roof damage of homes and businesses. Selecting reputable roofing contractors is an issue for both consumers and building owners. No Roof Scams is a campaign to educate Colorado business owners and consumers about protecting themselves from roofing fraud. It is a joint effort by the Colorado Division of Insurance, the Better Business Bureau of Denver / Boulder, the Colorado Division of Homeland Security and Emergency Management, the Colorado Roofing Association, the Insurance Institute for Business & Home Safety, the National Insurance Crime Bureau, the Property Casualty Insurance Association of America, and the Rocky Mountain Insurance Information Association. Look for the No Roof Scams campaign on Facebook and Twitter, #NoRoofScams, to get tips and information.
    Resources for Military Applicants: Did you know that DORA helps current and transitioning military service members use military training and experience to obtain civilian licensure? After an educational effort that started in 2013 to help veterans understand how to apply their military experience to getting licensed in their chosen profession, the first military applicant using this method is now licensed as an Licensed Practical Nurse (LPN)!


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