Manufactured Housing Consumer Complaints
Consumers experiencing difficulty getting problems resolved regarding their manufactured housing may contact us for assistance at 303-864-7836.
Steps for submitting a complaint
1. Submit a written request
All complaints must be submitted in writing to the DOH Housing Technology and Standards Section.
Mail submissions to:Colorado Division of Housing Housing Technology and Standards Section Consumer Complaints 1313 Sherman Street, Room 320 Denver, Colorado 80203
Email complaint submissions are also accepted. Email complaint submissions may be sent to Beverly Bayley, firstname.lastname@example.org
2. Submission Information
All complaint submissions shall include:
- Mailing Address
- Home Location (if different than mailing address)
- Telephone Number
- HUD Label Number
- Serial Number
- Date of Purchase
- Date of Manufacture
- Name of Manufacturer
- Detailed List of All Problems with the Home
- Copies of All Correspondence with the Manufacture and/or Dealer
Complaints are reviewed for building code and non-building code items, determination of whether an on-site inspection will be conducted and an HTS inspection report.
HTS Section Consumer Complaint Office, 303-864-7836