Manufactured Housing Consumer Complaints

Consumers experiencing difficulty getting problems resolved regarding their manufactured housing may contact us for assistance at 303-864-7836.

Steps for submitting a complaint


1. Submit a written request

All complaints must be submitted in writing to the DOH Building Codes & Standards Section.

Mail submissions to:

Colorado Division of Housing
Building Codes & Standards Section
Consumer Complaints
1313 Sherman Street,  Room 320
Denver, Colorado 80203

Email complaint submissions are also accepted. Email complaint submissions may be sent to Beverly Bayley, beverly.bayley@state.co.us

 

2. Submission Information

All complaint submissions shall include:

  • Name
  • Mailing Address
  • Home Location (if different than mailing address)
  • Telephone Number
  • HUD Label Number
  • Serial Number
  • Date of Purchase
  • Date of Manufacture
  • Name of Manufacturer
  • Detailed List of All Problems with the Home
  • Copies of All Correspondence with the Manufacture and/or Dealer

Complaints are reviewed for building code and non-building code items, determination of whether an on-site inspection will be conducted and an HTS inspection report.

 

Contact


BCS Section Consumer Complaint Office, 303-864-7836.

 

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