Identity Theft and Fraud

Identity Theft is when one person uses the Personal Identifiable Information (PII) or another, such as your name, date of birth, driver license number or address, without authorization and for financial gain.

If your Personal Identifiable Information has been compromised during a traffic violation or accident, and you have received information that your driving privilege has been, or is subject to being canceled, denied or suspended as a result of the Identity theft, do the following:

  • File a report with your local law enforcement agency
  • Download and complete the Request for Investigation and submit it through the following;


Please see our brochure for helpful information on identity theft filled with resources for victims. If your identity was used during an arrest, contact the Colorado Bureau of Investigation (CBI) Identity Theft and Fraud Hotline toll-free at 1-855-443-3489.  The CBI also offers a Victim Assistance Program for Identity Theft victims.  Contact the Victim Assistance Program at 303-239-4649, or visit their Facebook page.


Mistaken Identity is when another person shares the same personal identifiable information (PII) such as your name and date of birth, and a suspension, cancellation or restraint is affecting your record.

•Out of State Residents need to complete the Out of State No Match Clearance letter and return it to the Driver Control section.

•Colorado Residents need to file a motion for a court order of Factual Innocence with the court of where the restraint initiated; once you have a court order of factual innocence, you will provide a copy of the order to the Driver Control section of the DMV.