Multi-Agency Coordination Center

Colorado MACC

Colorado's Multi-Agency Coordination Center (MACC) offers the ability for State, federal, and local agencies to come together in a central location to coordinate the response to emergencies and disasters throughout the State.  

The MACC is a state-of-the-art center developed specifically to help Colorado respond to any type of hazard, disaster or emergency within Colorado.

The Center is housed in Centennial, Colorado. In addition to the physical resources present at the Center, it  also has strong virtual links with the Colorado Information Analysis Center (CIAC) and strong links to federal and local agencies.  

The MACC is also the location for the State Emergency Operations Center.

Inside the Facility

The facility was specifically designed to meet the National Incident Management System (NIMS) requirements and includes a policy room, a non-secure video teleconference (VTC) link that allows for outreach to other facilities, designated space for administration/finance/planning and logistics/mapping/assessment, a 2400 square feet operations/coordination room, a communications center, and a room specifically designed to accommodate our media partners.

The Emergency Operations Center (EOC)/MACC has 30 on-line workstations to accommodate all department emergency response coordinators, and our federal and local partners. It has the expansion capacity for an additional 56.

Three plasma screens, two smart boards and two projection sets allow staff to maintain situational awareness and allow for the sharing of information among operational staff. The Center can be used for training, exercises and meetings when not activated for an emergency.

The MACC is linked to the Colorado Department of Transportation’s (CDOT’s) Transportation Operations Center (TOC) which provides highway surveillance camera displays to monitor state roadways and weather throughout Colorado. The center also provides general intelligence on all transportation systems including railroads and airports. The TOC has command and control over all state road systems, bridges, and underpasses, provides avalanche analysis and control, and acts as the transportation command and control center in the event of an emergency.

Redundant communications enhance support of local response and recovery operations. In addition to regular telephone service, antennas were installed to accommodate all cellular service providers, and there is also satellite phone capability. The MACC has access to the Government Emergency Telephone System (GETS) and the Cellular Priority Access System that give priority to the MACC over other users during emergencies.

The communications center has the FEMA National Alert Radio System as well as VHF, UHF and 800-megahertz systems, and is supported by a cadre of amateur radio operators. All EOC/MACC critical systems are backed up with UPS and twin generators should the facility lose power.

The Mitigation team at the Office of Emergency Management provides Geographic Information Systems (GIS) capabilities to support incident analysis and response to the MACC. The Center also has a virtual connection to the Colorado Department of Public Health and Environment’s (CDPHE’s) Disaster Operations Center (DOC), the Health Alert Network, COCERN and other emergency management systems.

In addition to supporting actual emergencies throughout the state, the MACC is many times activated in support of local and regional exercises. It is designed for multiple agency communication and coordination of support for local, regional, State, and federal disaster emergencies.

Through our partnerships with federal, State and local governments and the private sector, the MACC ensures the highest level of protection and preparedness for the State and its citizens