If any unit under the Division of Central Services (DCS) is unable to provide the service requested, a waiver is required.

Click here to access the waiver site

For IDS customers, agencies are required by statute to obtain a waiver if a specific service provided by IDS is requested. Each request will be reviewed and issued upon approval.

IDS Customer Service Contacts:

Customer Account Management Team
Denver: 303-866-4100  |  ids.customerservice@state.co.us 
Pueblo:  719-948-0053  |  ids.customerservice@state.co.us

Click here for the IDS Direct Contact Support List

Call the main DCS office number for any additional waiver questions, 303-866-3970.