IDS Customer Support
To best serve agencies, IDS believes it is important to partner with each client in order to develop an in-depth understanding of the agency’s requirements. By doing so, IDS will be able to design and produce documents that get each message across effectively while minimizing costs associated with producing and distributing documents.
IDS’ Customer Service Team ensures that everyone receives superior service and product quality. Whether a state, federal, county, or city entity, IDS will provide estimates and advice on submitting projects for production. IDS communicates schedules, and works proactively to deliver high quality services on time.
Contact the IDS Customer Service Team at 303-866-4100 option 1, or via email at DPA_IDSCustomerService@state.co.us prior to preparing any project for more information on file prepping, timelines, distribution, etc or click on the main contact list below for direct contact information.
Hours of Operation
IDS Northern Region/Denver - 7:00 a.m. - 5:30 p.m. | Monday - Friday
IDS Southern Region/Pueblo - 8:00 a.m. - 5:00 p.m. | Monday - Friday