State Fleet Authorizations

Authorizations for Repairs

Call Center — Repair Authorizations, Analysis, Repair History 
Accident Processing — Reporting, Recovery, Subrogation, and Assessment

 

Fleet Call Center Contact Information

Phone: 303-866-5566  |  Toll-Free: 800-356-3846

FAX: 303-866-5580

When procedures are followed, Call Center technicians are able to monitor service and repair requests for state vehicles. By utilizing their expertise in automotive operations and information in the CARS database, these professionals ensure that needed work is done at a fair and reasonable cost to the State. By checking maintenance schedules, history, and reported mileage they are able to recommend work that can be done at the same time as the requested work and save vehicle operators from having to make a second trip AND prevent duplicate work from being done. They also provide valuable guidance regarding the cost effectiveness of repairs on vehicles that are approaching the end of their life cycle and full accident processing.

 

Adam Boyd, Technical Services Manager

303-866-5556
adam.boyd@state.co.us

Russ Townsend, Call Center
303-866-5504
russ.townsend@state.co.us

Mike Maestas, Call Center
303-866-5561
mike.maestas@state.co.us

Glen Jones, Call Center & Accidents
303-866-5565
glen.jones@state.co.us


For Accidents: dpa_collisions@state.co.us