The CWDC Visits the Pikes Peak Workforce Center

Feb. 8, 2019 - At the end of January, CWDC staff traveled to Colorado Springs to tour the Pikes Peak Workforce Center (PPWFC). PPWFC hosted this immersion experience as an opportunity for participants to gain a clearer understanding of the services provided by the workforce center and see their space and resources through the eyes of a customer.

The tour began in the front office area where customers can use computers to create a job seeker account on Connecting Colorado, file for unemployment insurance, access job search resources, and more. Services offered by PPWFC (and workforce centers across Colorado) come at no cost to customers.

PPWFC holds a variety of different spaces for workforce center staff to serve job seekers and businesses. Multiple computer labs are available for workshop offerings, technical training, and skills and behavioral assessments. There are private cubicles for customers who may need a quiet work space, and there are dedicated open areas with computers for youth and adult customers to work on job applications or other items while workforce center staff are available to provide assistance.

CWDC staff at the Pikes Peak Workforce Center

After walking around the center, the CWDC staff met with PPWFC staff to learn more about their available services, starting with their assistance of business customers. PPWFC aims to connect business to work-ready job seekers and employer-driven services. This includes providing employers with labor market information, offering resources for effectively hiring, training, and retaining quality employees, and hosting job fairs and customized screening and hiring events. In 2018, PPWFC hosted 235 hiring events, with 45% of attendees getting hired by participating businesses.

PPWFC staff also detailed their many services available to job seekers. In addition to offering job search assistance, career development tools, and other resources, the workforce center uses funding from the Workforce Innovation and Opportunity Act and discretionary grants to serve adults, youth, veterans, and other targeted populations. These funds enable PPWFC to assist individuals with barriers to employment and train them in high-demand industries as well as upskill entry-level employees for mid-level positions.

Overall, PPWFC served nearly 32,000 job seekers in 2018, and 500 employers participated in job fairs. The CWDC was grateful for the opportunity to see firsthand the diverse resources available to these individuals and business customers. Thank you to the PPWFC staff for the educational experience!

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