The City of Yuma is absorbing the fees associated with payment by credit/debit cards and e-check/e-savings to make it more convenient and safer for customers to pay the City for utility services received without having to come into the office to do business. These fees will not be charged to the customer through April 21, 2020 and will be reviewed again at that time, if needed.
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The City of Yuma Online Payment Center is administered by PSN Payment Service Network. If you need assistance with viewing your bill or paying online, call PSN at 877-885-7968.
To use this service, a convenience fee will be assessed by PSN at the time of payment based on the method of payment utilized. Payment by check or savings (eCheck) is $1.00. For pinless debit or credit card, the convenience fee varies but is 2.75% of the payment cost (plus $0.50 if the payment is under $100). Fees charged to residents offset the costs charged by financial institutions – the City of Yuma does not receive any revenue from these fees.