Systems change: Community clinic resources
Plan: Step 4
This process has four elements:
Often a clinic’s most precious, and most limited, resource will be time. However, with a local public health agency playing an essential organizational/technical assistance role, it’s possible to mobilize clinic staff for change. To carry out a successful project with a clinic, here are a few people with whom it will be important to develop relationships:
- Advocates for devoting clinic resources to this project and works closely with key decision-makers in the clinic.
- Main point of contact for the project coordinator.
Medical director/practice manager
- Key decision-maker regarding policies, processes and practices, who gives the approval to update these as necessary.
- Allocates resources to maintain the office policy and leads implementation.
Clinical and office staff
- Must have buy-in to support the project’s efforts, participate in trainings, offer feedback and adopt the new policy/practices by integrating them into daily routines.
Once a clinic has agreed to take on the project, a scope of work can be drafted.